Engineering Scheduler

TN United Kingdom; Warrington; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a motivated individual to coordinate Field Engineering activities. This role involves planning resources, assisting team members, and ensuring client satisfaction. With a commitment to professional development and a supportive work environment, you will be part of a company recognized as one of the UK's top telecoms firms. Enjoy generous holiday allowances, personal development opportunities, and unique benefits such as additional days off for special occasions. Join a team where your contributions truly matter and grow your career in a dynamic sector.

Benefits

25 days holidays plus bank holidays

Professional development opportunities

Eye care vouchers

Discounted Medicash membership

Retail discounts

Additional day off for birthday or marriage

Qualifications

• Excellent written and oral communication skills across all organization levels.
• Ability to work independently and as part of a team with limited guidance.

Responsibilities

• Plan and coordinate daily Field Engineering activities to meet client expectations.
• Assist with resource planning and monitor subcontractor information.

Skills

Effective Communication

Analytical Skills

Negotiation Skills

Computer Literacy

Teamwork

Tools

Excel

Word

Database Entry

Job description

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To plan and coordinate Field Engineering activities on a daily basis, ensuring that both internal and external client expectations are met. Activities include but are not limited to:

1. Assist with resource planning for field communications engineers
2. Cover any scheduling leave
3. Monitor and update subcontractor clear information
4. Assist other team members with their clears during periods of high demand
5. Assist other team members with their queues during periods of high demand
6. Monitor the resourcing inbox and action any queries
7. Project work – planning multi-site/multi-region projects and booking appropriate installs
8. Commit to continuous professional development and undertake additional training to meet individual and organizational needs

Qualifications

Knowledge, Skills & Experience:

• Excellent written, oral, and interpersonal skills; effective communication across all levels of the organization
• Good analytical and negotiating skills
• Ability to work on own initiative and as part of a team with limited guidance
• Computer literate, particularly in Excel, Word, data entry into databases, and basic internet and email skills
• Awareness of telecommunications is desirable but not essential; full training will be provided
• Previous experience in engineering scheduling is desirable

Additional Information

Our ethos is simple: the more you put in, the more you get out.

We have been voted by Best Companies as the UK's Telecoms company and are in the UK's top 30 Best Large Companies to work for in 2023.

Benefits include:

• 25 days holidays plus bank holidays, with an additional day for each year of service up to 30 days
• Professional development to help achieve personal goals
• Eye care vouchers and discounted Medicash membership
• Discounts at over 1,200 retailers
• An additional day off on your birthday or if you're getting married