Engineering Planner

ZipRecruiter; Glasgow; On-site; GBP 31,000; Full time

Job summary

A leading company is seeking an Engineering Planner in Glasgow. The role involves planning daily tasks for the team, monitoring performance, and ensuring quality customer interactions. With a salary of up to £31,000 and additional benefits, this position is ideal for someone detail-oriented and committed to service excellence.

Benefits

32 days holiday

Healthcare benefits

4% employer pension contribution

Qualifications

• Friendly, helpful, and professional in customer interactions.
• Punctual and dependable.
• Builds strong relationships and adapts to meet customer needs.

Responsibilities

• Plan and assign daily tasks to the engineering team.
• Oversee daily performance and ensure tasks are completed.
• Organise ordering of spare parts for installations.

Skills

Customer Interaction

Problem Solving

Team Management

Performance Monitoring

Job description

Job DescriptionEngineering Planner - Glasgow - Salary up to £31,000



Key Responsibilities:

• Plan and assign daily tasks to the team.




• Help the team reach performance targets.




• Suggest ways to improve the service desk and help put those changes into action.




• Understand what’s in customer contracts and help meet agreed targets.




• Work closely with engineers and maintenance staff to make sure tasks are completed and planned maintenance (PPMs) is scheduled and carried out.




• Oversee daily performance of the engineering team, making sure work schedules and shift rotas are planned and shared clearly.




• Organise the ordering of spare parts and arrange times for them to be installed.




• Keep managers informed about any problems that may affect team performance.




• Build and maintain good working relationships with other departments.




• Learn and use the customer’s maintenance management system effectively.




• Follow all health and safety laws, company policies, and regulations.




• Use the correct personal protective equipment (PPE) when required, as per company guidelines.




• Report any unresolved safety concerns to a supervisor or the Health & Safety Manager.

Person Specification:

• Friendly, helpful, and professional in customer interactions.




• Responds to enquiries promptly and appropriately refers/escalates issues.




• Builds strong relationships and adapts to meet customer needs.




• Delivers high-quality service and focuses on practical solutions.




• Punctual and dependable.

Salary & Benefits:

• Salary up to £31,000.




• 32 days holiday.




• Healthcare benefits.




• 4% employer pension contribution.