Engineering Operation Technician, InfraOps DCEO

ENGINEERINGUK; Bristol; On-site; GBP 30,000 - 60,000; Full time

Job summary

Join a dynamic team as a Data Centre Engineering Operations Technician, where you'll be at the forefront of maintaining critical infrastructure for cloud services. This role offers the chance to work with cutting-edge technology, ensuring the highest standards of safety and operational excellence. Collaborate with a diverse group of engineers and specialists to tackle complex challenges in a fast-paced environment. If you're passionate about innovation and committed to excellence, this position provides a unique opportunity to make a significant impact in a leading global organization. Embrace the chance to grow your skills and advance your career in a supportive and inclusive workplace.

Qualifications

• Technical training or relevant experience in electrical maintenance.
• Strong communication skills and proficiency in Microsoft Office.

Responsibilities

• Operate and maintain mechanical and electrical equipment.
• Perform troubleshooting of facility and rack-level events.
• Ensure adherence to safety procedures during work.

Skills

Electrical Maintenance

Mechanical Equipment Troubleshooting

HVAC Maintenance

Communication Skills

Microsoft Office

Maintenance Management Software

BMS and EPMS Control Systems

Education

Technical Training (Military or Trade School)

Degree in Electrical or Mechanical Engineering

Tools

CMMS

Web-based Operational Tools

Job description

DESCRIPTION

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help.

You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon is seeking a collaborative electrical maintenance professional for our Amazon Web Services Team.

This engineering operations technician position serves as the on-site maintenance technician and operator for an AWS data centre.

The Data Centre Engineering Operations Technician (EOT) is responsible for operating and maintaining all electrical, mechanical, emergency generator, and fire/life safety equipment within the data centre. The EOT serves as a technical resource to support Amazon within its data centres. Data centre equipment that supports mission-critical servers must maintain better than 99.999% uptime. EOT's are also tasked with driving innovation while reducing operational costs in the facilities.

EOT's are Amazon's front line responders for hands-on electrical and mechanical equipment troubleshooting and operation. This equipment includes, but is not limited to, stand-by diesel generators, switchboards/switch-gears, UPS's, PDU's, AHU's, pumps, motors, VFD's, and building automation systems. They provide 24/7 shift coverage which could include 12 hour shifts, rotating shifts, 3, 4, or 5 day work weeks, and may change based on the needs of the business.

Key job responsibilities

Responsibilities:

1. Operate and maintain mechanical and electrical equipment
2. Troubleshooting of facility and rack-level events within internal SLAs
3. Perform limited maintenance tasks to include: filter changes, HVAC PMs, rack power installs, rack PDU, and rack ATS replacements
4. Provide support to Data Centre Operations technicians
5. Perform root cause analysis of equipment failures
6. Ensure all safety procedures are adhered to while performing work
7. Able to work a 12 hour shift (rotating 3 and 4 day work weeks days or nights)
8. Take daily operational readings of all mechanical and electrical equipment through routine rounds/log taking (temperatures, voltages, currents, etc.)
9. Utilise internal CMMS to manage building workflows and spare part inventory
10. Supervise contractors who perform servicing or preventive maintenance
11. Respond to off hour emergency calls per on call rotation for any one of the region's sites
12. Fully comply with all physical security procedures and policies
13. This position will involve a night shift.

BASIC QUALIFICATIONS

1. Commutable to the Thames Valley Region/ Ability to work in cramped and/or elevated locations with or without reasonable accommodation
2. Technical training (Military or trade school) or relevant experience
3. Strong verbal and written communication skills. Proficient with Microsoft Office products (Excel, Word) and web-based operational tools. Familiar with BMS and EPMS control systems and data collection/trending. Proficient with maintenance management software

PREFERRED QUALIFICATIONS

1. 4+ years of Data Centre Engineering Experience and Degree in Electrical Engineering, Mechanical Engineering or relevant discipline
2. Fundamental knowledge of network design and layout as well as low voltage (copper/ fibre) cabling.
3. All candidates must possess a valid driver's license, their own vehicle, and will need to pass a driving record check to operate company vehicles. Travel between sites/locations during the workday may occur.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.