Engineering Manager - Technical Operations

BGL Insurance; Peterborough; Hybrid; GBP 70,000 - 90,000; Full time

Job summary

A financial services company in Peterborough seeks a Core Technology Engineering Manager to lead high-performing teams and drive excellence in cloud platform management. You will oversee technical operations, manage stakeholder relationships, and foster a culture of innovation. Ideal candidates have experience in cloud infrastructure, project delivery, and empowering teams. The role offers a competitive salary and benefits, supporting your career development and well-being.

Benefits

Generous holiday allowance

Private healthcare

Electric car scheme

Paid development days

Qualifications

• Proven track record of leading cloud or platform engineering teams.
• Experience in managing SAAS applications and cloud-native architecture.
• Strong people management and team empowerment capabilities.

Responsibilities

• Line manage Engineers; support career growth and team engagement.
• Own resilience, scalability, security, and cost-efficiency of platforms.
• Deliver strategic initiatives from planning to execution.

Skills

Building high-performing teams

Technical leadership

Stakeholder engagement

Cost optimization practices

Automation

Tools

Microsoft Cloud Infrastructure

Docker

Kubernetes

AWS

Job description

Overview

Our purpose is to make great financial decision making a breeze for everyone, and that purpose drives us every day. It’s why we’re on a mission to create an automated quoting engine, with the simplest of experiences, wrapped in a brand everyone loves! We change lives by making it simple to switch and save money and that’s why good things happen when you meerkat.

We’d love you to be part of our journey.

As a Core Technology Engineering Manager you will play a pivotal role in building and maintaining a world-class core technology capability by cultivating an environment where operational excellence, reliability, and innovation thrive. Rooted in the principles of Autonomy, Mastery, and Purpose, the Core Technology Engineering Manager empowers engineers to solve complex, cross-cutting challenges through strong technical leadership, thoughtful coaching, and a relentless focus on quality and innovation.

Core Technology Engineering Managers are accountable for the resilience, scalability, security, and cost-effectiveness of the platforms and infrastructure their teams own. They ensure cloud-native systems, automation tooling, and core services are robust, observable, and optimised - enabling internal teams to deliver customer value efficiently and safely. They partner with diverse business stakeholders to deliver cross-functional outcomes, balancing long-term architectural health with the demands of speed, compliance, and financial stewardship. By collaborating closely with multiple stakeholders, they help shape foundational capabilities that underpin the business.

Everyone is welcome.

We have a culture of creativity. We approach our work passionately, improve constantly and celebrate our wins at every turn. We are an inclusive workplace and our employees are comfortable bringing their authentic, whole selves to work. Everyone is welcome. Be you.

This means we’re excited to hear from people with a range of skills, experiences and ideas. We don’t expect you to tick all the boxes, but would love to hear what makes you great for this role.

Responsibilities

People & Team Leadership

• Line manage Engineers, supporting career growth, skill development, and team engagement. Foster a culture of ownership, psychological safety, and high performance.
• Empower autonomous decision-making by removing blockers and aligning teams to meaningful outcomes.

Platform & Technical Ownership

• Own the resilience, scalability, security, and cost-efficiency of Microsoft and SAAS platforms and associated functions.
• Drive operational excellence, delivering against KPI’s whilst ensuring alignment with business, architectural, and compliance goals.
• Lead incident management and continuous improvement of reliability, performance, and developer experience.

Project, Risk & Vendor Management

• Deliver strategic initiatives from planning through to execution.
• Identify, assess, and mitigate technical risks, ensuring compliance with 1st and 2nd line governance requirements.
• Manage technical vendor relationships and contracts, driving alignment with strategic, operational, and financial goals.

Ways of Working & Continuous Improvement

• Promote AI, automation, and best practices that support platform reliability and agility.
• Drive culture through innovation, shared ownership, and sustainable delivery practices.
• Contribute to the Enterprise Services strategy and translate it into clear, actionable plans that improve platform usability and reduce friction.

Qualifications

What we’d like to see from you:

• Expert Level (Must-Have) - Building, leading, and scaling high-performing cloud or platform engineering teams. Strong history of project delivery working with multiple stakeholder groups. Strong people management, career development, and team empowerment capabilities. Cross-functional and external stakeholder engagement.
• Good Level (Preferred) – Technical leadership & software engineering best practices. Understanding of Microsoft Cloud Infrastructure and Office 365. Experience of managing SAAS applications. Experience with cloud-native architecture, infrastructure-as-code, automation, and operational excellence. Cost optimisation practices (e.g. Microsoft) Knowledge of security, availability, and disaster recovery principles in cloud environments.
• Basic Level (Nice-to-Have) - Familiarity with AI-assisted operations 1st and 2nd line risk management, governance, and compliance in platform domains. End-to-end ownership of platform services with a focus on resilience, scalability, and cost-efficiency. Understanding of EUD Management.

Our people bring our purpose to life

We champion a culture of innovation and challenge. We have over 300 tech experts across our teams all using the latest tools and technologies including Astro, Cloudflare, Docker, Kubernetes, AWS, Kafka, Java, Scala, Python, .Net Core, Node.js and MongoDB.

There’s something for everyone

We’re a place of opportunity. You’ll have the tools and autonomy to drive your own career, supported by a team of amazingly talented people. And then there’s our benefits. For us, it’s not just about a competitive salary and hybrid working, we care about what matters to you. From a generous holiday allowance and private healthcare to an electric car scheme and paid development, wellbeing and CSR days, we’ve pretty much got you covered!