Engineering Manager, Managed Services

Canonical; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Canonical is seeking an Engineering Manager for their BootStack team in London. This role primarily involves overseeing engineers in delivering quality managed services while working with cutting-edge technologies such as Kubernetes and OpenStack. The successful candidate will help optimize operations and collaborate with stakeholders, ensuring the highest standards in customer service are met.

Qualifications

• Experience in managing operations teams and software delivery.
• Strong commitment to testing methodologies and maintainable code quality.
• Technical understanding of complex distributed systems.

Responsibilities

• Oversee engineering team optimizing quality and velocity.
• Implement disciplined engineering and operations processes.
• Manage customer service and operations for deployments.

Skills

Software delivery

Python

Go

C

C++

Java

Operations management

Collaborative communication

Agile methodologies

Cloud technologies

Education

Bachelor's degree in a technology field

Job description

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Engineering Manager, Managed Services, London

Client: Canonical

Location: London, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: a0dd44efb4bc

Job Views: 5

Posted: 02.06.2025

Expiry Date: 17.07.2025

Job Description:

This role offers an opportunity for a technologist passionate about Linux and Cloud technologies to advance their career with Canonical, contributing to the success of those leveraging Ubuntu and open source products. If you have an affinity for open source development and a passion for technology, you'll enjoy working with some of the best in the industry at Canonical.

The BootStack team designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack, you'll work with the latest technology in a fast-paced engineering environment. As an Engineering Manager for the BootStack team, you'll oversee the engineers responsible for day-to-day Managed Service of customer environments, including customer service management, operations, and product improvement engineering. Collaboration with customers, product engineering, and operations is essential.

As an Engineering Manager, you will:

• Manage a growing engineering team to optimize quality and velocity of development and operations
• Identify and measure team health indicators
• Implement disciplined engineering and operations processes
• Represent the BootStack team with stakeholders, customers, and external teams
• Ensure team focus on priorities, milestones, and deliverables
• Work to meet service level agreements with global customer deployments
• Deliver quality managed services consistently and promptly

The successful candidate will have:

• Bachelor's (or equivalent) education in a technology field
• Proven experience in software delivery using Python, Go, C, C++, Java, or managing operations teams
• Experience with OpenStack
• Strong commitment to testing methodologies and maintainable code quality
• Linux system administration experience, Ubuntu/Debian is a plus
• Excellent communication and collaboration skills
• Experience with agile development methodologies
• Experience managing distributed teams
• Technical understanding of complex distributed systems
• Knowledge of cloud topologies and technologies
• Willingness to travel approximately 20% for team, company, and customer meetings