Engineering Manager IRC265272

Hitachi Vantara Corporation; Manchester; On-site; GBP 50,000 - 90,000; Full time

Job summary

An established industry player seeks a dynamic leader to join their Client Account delivery team in Manchester. This pivotal role emphasizes people management, requiring a candidate with exceptional leadership skills and the ability to foster deep client relationships. You will oversee onboarding, coaching, and team engagement, ensuring staff satisfaction and alignment with account strategies. The company prioritizes a culture of caring, offering opportunities for continuous growth and meaningful work. Join a high-trust organization that values integrity and flexibility, allowing you to make a significant impact in a collaborative environment.

Benefits

Flexible Work Arrangements

Learning and Development Opportunities

Inclusive Culture

Work-Life Balance Support

High-Trust Organization

Qualifications

• Experience in people management, especially in IT services.
• Strong ability to build client relationships and trust.

Responsibilities

• Manage onboarding, development, and exit processes for staff.
• Ensure team skills align with current and future demands.
• Track staff satisfaction and manage wellbeing.

Skills

Leadership Skills

Excellent Communication

Stakeholder Management

People Management

Numeracy

Organizational Skills

Interpersonal Skills

Coaching and Mentoring

Education

Degree in Engineering or IT

Job description

Description

This role will form part of the Client Account delivery team and will be based in the Manchester Office.

Requirements

• Must have experience in developing and managing people, including remote management, preferably gained within an IT Services Organisation.
• As a client facing role, must be able to project gravitas based on engineering/SME excellence and experience and be able to respond effectively to client escalations.
• Demonstrably able to build deep client relationships and trust.
• Demonstrable leadership skills.
• Ability to work under pressure and deliver requirements to meet deadlines.
• Excellent communication and stakeholder management skills at all levels, both internally and externally.
• Experience in candidate selection and onboarding.
• Ability to motivate staff and build communities.
• Excellent presentation skills.
• Must be numerate, with strong verbal and written skills.
• Effective organisational, interpersonal, and administrative skills.
• Must possess commercial and financial awareness.

Job responsibilities

People Management (Essential)

• Responsible for all people management activities from onboarding and induction to exit in line with staff policies and procedures and client controls.
• Ensure regular 1-to-1 engagements and quarterly reviews in line with personal development plans.
• Provide coaching and mentoring to staff at both an individual and group level where appropriate.
• Work to ensure team skills and capacity match current and future demand.
• Track attrition trends and escalate accordingly.
• Ensure all professional qualifications are current and aligned to the account strategy.
• Manage the wellbeing of all people.
• Monitor staff satisfaction scores, respond as appropriate, and manage trends.
• Develop and own the local staff engagement plan alongside the Client Services Lead.
• Liaise with UK & Global Practice leaders to ensure development paths are open for staff in both directions, and to have an active skills crossover plan.
• Handle employee internal administration (PES, timesheets, profiles).
• Ensure understanding of the account strategy and direction, and articulate this to staff to enable training, education, and skills development to meet current and future requirements.
• Liaise with nearshore and offshore Engineering Managers regarding skills and resource plans supporting the account development plan.
• Organise and budget for team social events as required.

Engineering Experience (Desirable)

• A strong background in one or more disciplines — Cloud, DevOps, Development — with understanding of the full SDLC lifecycle.
• Ability to communicate an account-level engineering vision for a globally integrated team and lead from within teams when necessary.
• History of owning and driving teams across engineering excellence initiatives.
• Ability to lead and execute engineering teams with hands-on experience in one of the disciplines.
• Good understanding of the software development lifecycle and experience with various development and testing methodologies.
• Expertise in all phases of SDLC including development, automation, testing, and Agile methodologies.
• Experience working with cross-functional and geographically dispersed teams.

Technical Insight

• Experience rooted in core engineering disciplines demonstrable within a client environment.

What we offer

Culture of caring. At GlobalLogic, we prioritize a culture of caring. Across every region and department, at every level, we put people first. From day one, you'll experience an inclusive culture of acceptance and belonging, where you'll build meaningful connections with teammates, managers, and leaders.

Learning and development. We are committed to your continuous growth. You'll learn and grow daily with opportunities to try new things, sharpen skills, and advance your career through programs, training, and hands-on experiences.

Interesting & meaningful work. Engage in projects that matter, helping clients reimagine possibilities and bring new solutions to market, working on impactful, innovative projects.

Balance and flexibility. We support achieving a healthy work-life balance with flexible work arrangements and roles that suit your lifestyle.

High-trust organization. Join a company built on integrity, trust, and transparency, ensuring a safe and ethical environment.

About GlobalLogic

GlobalLogic, part of Hitachi Group, is a digital engineering partner to leading companies worldwide, creating innovative digital products and experiences since 2000. We collaborate with clients to transform businesses and industries through intelligent solutions.