Engineering Manager - Customer Tooling

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Role: Engineering Manager (Customer Tooling)

Location: London (Hybrid)

Reports to: Head of Engineering

We are on a mission to make the move easier and simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise and trust to make it happen. Home movers across the UK spend more than a billion minutes on Rightmove each month and our website and apps receive over 150 million visits per month. To work towards our mission, we're now hiring an experienced Engineering Manager to support our engineers to innovate and produce exciting solutions for our external customers, allowing for an even better Rightmove user journey. Our Engineering Managers empower engineers to make great technical decisions while developing their skills and experience. They support great team-working, set technical standards and direction, and grow strong communities of technical practice.

At Rightmove, we work in autonomous cross-functional teams using Agile processes. Each team owns a part of the Rightmove experience made up of design, product, engineering and testing specialists. We recognise that to deliver the best products and features that satisfy millions of users, thousands of agents and hundreds of passionate Rightmovers, we need to work effectively as a healthy, high performing team.

Typical week as an Engineering Manager:

1. Looking at ways of improving the product development lifecycle
2. Exploring new ways to deliver frequently and safely into production
3. Coaching and developing your people, with regular 1-to-1s and continuous feedback
4. Driving a culture of craftsmanship and quality, establishing high technical standards and continuous improvement
5. Supporting engineers to actively manage technical debt
6. Helping teams anticipate and mitigate delivery risks
7. Building technical communities, where teams are encouraged to share knowledge and help each other
8. Hiring great people for the team's long-term success and deliver an amazing candidate experience
9. Staying up to date with the latest technologies and approaches to software development

We're looking for someone who:

1. Is comfortable leading cross-functional engineering teams covering Java (Spring Boot), Javascript (React) and Typescript.
2. Is confident in engaging with senior technical stakeholders, including Principal Engineers and Architects, on subjects such as system design and databases (e.g., Oracle), as well as cloud-based solutions like CockroachDB.
3. Can establish great coding standards and encourages those around to do the same.
4. Creates an environment that encourages people to try out new things and learn from their mistakes.
5. Is comfortable with complex problem solving and applies the right technology solution.
6. Champions security best practices, data privacy, resilience and scalability ensuring they are at the forefront of decision-making.
7. Has a strong understanding of incident management, monitoring, and system reliability.
8. Understands the wider architectural impact and ensures continuing improvements to the platform.
9. Encourages open two-way feedback so that teams share honestly, early and often.
10. Has expertise in Agile methodologies (e.g. Scrum, Kanban) and delivery best practices.
11. Is passionate about technology and engineering, embracing diverse perspectives and approaches.

About Rightmove

Our vision is to give everyone the belief they can make their move. We aim to make moving simpler, by giving everyone the best place to turn to and return to for access to the tools, expertise, trust and belief to make it happen.

We're home to the UK's largest choice of properties, and are the go-to destination for millions of people planning their next move, reading the latest industry news, or just browsing what's on the market.

Despite this growth, we've remained a friendly, supportive place to work. We've done this by placing the Rightmove Hows at the heart of everything we do. These are the essential values that reflect our culture, and include:

1. Be approachable and appreciate what others do
2. Make complex things as simple as possible
3. Build great teams, because Rightmove is people
4. Drive improvement, we can always be better
5. Share early, honestly and often

We believe in careers that open doors, and help our team develop by providing an open and inclusive work environment, offering ongoing training opportunities, and supporting charity fundraising events. With 88% of Rightmovers saying we're a great place to work, we're clearly doing something right!

If all this has caught your eye, you may well be a Rightmover in the making...

What we offer

People are the foundation of Rightmove - We'll help you build a career on it.

1. Cash plan for dental, optical and physio treatments
2. Private Medical Insurance, Pension and Life Insurance, Employee Assistance Plan
3. 27 days holiday plus two (paid) volunteering days a year to give back, and holiday buy schemes
4. Hybrid working pattern with 2 days in office
5. Contributory stakeholder pension
6. Life assurance at 4x your basic salary to a spouse, family member or other nominated person in your life
7. Competitive compensation package
8. Paid leave for maternity, paternity, adoption & fertility
9. Travel Loans, Bike to Work scheme, Rental Deposit Loan
10. Charitable contributions through Payroll Giving and donation matching
11. Access deals and discounts on things like travel, electronics, fashion, gym memberships, cinema discounts and more

As an Equal Opportunity Employer, Rightmove will never discriminate on the basis of age, disability, sex, race, religion or belief, gender reassignment, marriage/civil partnership, pregnancy/maternity, or sexual orientation.

At Rightmove, we believe that a diverse and inclusive workforce leads to better innovation, productivity, and overall success. We are committed to creating a welcoming and inclusive environment for all employees, regardless of their background or identity, to develop and promote a diverse culture that reflects the communities we serve.

Ultimately, we care much more about the person you are, and how you think and approach things, than a list of qualifications and buzzwords on a CV. Even if you can't say 'yes' to all the above, but are smart, self-motivated and passionate about Customer Care, then get in touch.