Engineering Manager

We are a technology business operating in the global energy sector.

ENSEK has become the go-to option for top energy suppliers across the globe. Why? Because our technology represents a significant step change away from legacy systems that have historically dominated the market. It is also massively cheaper to adopt the ENSEK solution, with no loss in customer service or standards.

But by far the biggest reason why ENSEK is the best choice in energy supplier software is because of the people who work here and their endless enthusiasm, energy, and support for their colleagues. All our clients comment on what great people we have. Our people are our superpower.

That is where you come in.

ROLE SUMMARY:

ENSEK designs and develops software that enables energy retailers to manage their energy consumers. ENSEK’s Ignition platform is a SaaS tool that provides energy suppliers with the technology to manage energy consumers—from quote to sign-up, billing, collection, and service, all in real-time. As an Engineering Manager, you will play a key role in supporting our squads in delivering customer-centric solutions using the latest cloud technologies and delivering market-leading technology to our clients.

As a leader within the Tribe, you will play a core role in developing our people, enabling their growth and progression as individuals as we scale the tribe over the coming months. We seek role models who embody our values, can build high-performing, empowered teams, and most importantly, place people at the heart of what they do.

KEY RESPONSIBILITIES:

Reporting to a Tribe Engineering Manager, the Engineering Manager is responsible for the quality, speed, and sustainability of the products delivered. They manage delivery timelines, schedule expectations, and track progress to ensure products are delivered within scope, time, and budget. The Engineering Manager oversees multiple squads.

1. Collaborate with the Product team to manage engineering delivery timescales and expectations, monitoring team burndown and cadence.

2. Monitor and report on technical debt to ensure products are delivered within scope, time, and cost.

3. Understand where technical debt exists within squads, taking action to prioritize and address it alongside other demands.

4. Foster a positive, engaged culture, removing obstacles and maintaining a “glass half full” attitude.

5. Ensure squads follow agreed Ways of Working, optimizing performance and output.

6. Work with the Agile Enablement team to adopt tools and methodologies, driving efficiencies.

7. Maintain a checklist of “things to consider” for engineering teams, ensuring principles are applied.

8. Collaborate with Architects, Principal Engineers, and Product Owners to understand technical details, risks, and support needs.

9. Promote a transparent, open culture where Product and Engineering teams work seamlessly together.

10. Manage team ceremonies effectively and engagingly, from stand-ups to retrospectives.

11. Provide line management, coaching, and mentoring, including performance reviews and PDPs.

12. Oversee remote squads, working with delivery partners to build strong relationships and align ways of working.

13. Add value to clients, colleagues, and stakeholders by practicing and promoting ENSEK values.

14. Maintain a positive, results-oriented work environment, fostering partnerships and teamwork.

TECHNICAL SKILLS:

1. Attention to detail and accuracy.

2. Ability to manage, coach, support, and direct distributed teams.

3. Solid experience in line management.

4. Proven project management and delivery experience, with prioritization skills.

5. Client-focused approach with diplomacy and tact.

6. Experience working in Software Engineering with agile methodologies.

7. Experience in the Energy/Utilities sector is a plus.

SOFT SKILLS:

1. Excellent communication skills with collaboration and influence abilities.

2. Experience interfacing with Product Management.

3. Problem-solving skills with decision-making capabilities.

4. Teamwork-oriented, with remote working experience essential.

5. Ability to build strong relationships with customers and stakeholders.