Engineering Manager

Olo; Belfast City District; On-site; GBP 90,000 - 120,000; Full time

Job summary

Olo is a leading SaaS platform powering digital ordering, payment, and guest engagement for restaurants. We seek an Engineering Manager to scale a high-performing team, own the product roadmap, and deliver scalable, high-quality systems for clients and partners.

You will mentor engineers, drive technical excellence, and help shape our technology strategy and delivery. You will manage complex initiatives across teams, balance debt remediation with new features, and maintain a focus on performance

Qualifications

• Bachelor's degree in CS/SE or related field, or equivalent practical experience.
• 12+ years of engineering experience, with 2+ years in management.
• Deep knowledge of technical architecture, system design, and scalability.
• Experience collaborating across teams to develop and execute product roadmaps.
• Proven success in hiring and managing engineering teams.
• Strong history of leading and developing technical teams with performance focus.
• Excellent interpersonal skills and empathetic leadership across teams.
• Familiarity with emerging technologies and driving process improvements.
• Leads independently while aligning with company objectives.

Responsibilities

• Manage execution of engineering projects, meeting deadlines and quality standards.
• Drive identification and remediation of technical debt with product teams.
• Own and execute your team's product roadmap aligned with long-term goals.
• Develop and implement processes addressing evolving business needs.
• Keep the team competitive by adopting new technologies and best practices.
• Ensure engineering collaborates effectively with other functions to meet goals.
• Deliver scalable, high-performance systems with reliable quality.
• Regularly evaluate team performance and drive improvements.
• Resolve major technical issues and act as escalation lead for stakeholders.
• Work with clients and partners to address technical needs and solutions.

Skills

Engineering leadership

Technical architecture

System design

Cross-team collaboration

Hiring and mentoring

Education

Bachelor's Degree in Computer Science, Software Engineering, or related field

Job description

Olo is a leading SaaS platform accelerating digital transformation in the restaurant industry, by helping customers deliver more personalised and profitable guest experiences. As a result, our digital ordering, payment, and guest engagement solutions enable brands to do more with less and make every guest feel like a regular.

As an Engineering Manager at Olo, you will play a significant and visible role in helping us scale one of the most advanced food ordering platforms in the market. We are looking for an Engineering Manager with experience leading high performing teams to deliver the best possible experience for our customers.

How you'll make an impact

• Manage execution of engineering projects, meeting deadlines and maintaining quality standards


• Drive the identification, prioritisation, and resolution of technical debt by collaborating with teams to assess its impact, partnering with the product team to integrate remediation into project planning, and communicate outcomes to leadership, ensuring balance with feature development and sustainable system architecture


• Own and execute on your team's product roadmap, aligning it with long-term business objectives


• Develop and implement new processes to address business needs


• Keep the team competitive by adopting new technologies and industry best practices


• Ensure engineering teams work effectively with other functions to meet business goals


• Deliver systems that meet performance, scalability, and quality standards, consistently delivering reliable solutions


• Regularly evaluate team performance and quality, driving necessary improvements


• Resolve major technical issues, acting as the main point of escalation for stakeholders


• Work with clients and partners to address technical needs, resolve challenges, and ensure effective solutions

Leadership Responsibilities

• Manage an engineering team, ensuring strategic alignment with business goals and successful execution of deliverables


• Eliminate roadblocks and empower the team, acting as a servant leader who ensures team success


• Drive team growth through mentoring, 1:1s, and development plans, fostering professional development


• Promote a high-performance culture that encourages innovation, inclusion, and diverse perspectives


• Guide team technical development, enforce best practices, and provide mentorship


• Lead the hiring and development of engineering talent, ensuring alignment with team objectives and organisational values

What will set you up for success

• Bachelor's Degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience


• 12+ years of engineering experience, with 2+ years in management


• Deep knowledge of technical architecture, system design, and scalability


• Experience collaborating across teams to develop and execute product roadmaps


• Proven success in hiring and managing engineering teams


• Strong history of managing and developing technical teams, focusing on performance


• Excellent interpersonal skills, with the ability to collaborate across teams with empathetic leadership


• Familiarity with emerging technologies and a track record of driving process improvement, experimentation, and innovation


• Leads independently while staying aligned with company objectives

About Olo

Olo is a leading restaurant technology provider with ordering, payment, and guest engagement solutions that help brands increase orders, streamline operations, and improve the guest experience. Each day, Olo processes millions of orders on its open SaaS platform, gathering the right data from each touchpoint into a single source - so restaurants can better understand and better serve every guest on every channel, every time. Over 800 restaurant brands trust Olo and its network of more than 400 integration partners to innovate on behalf of the restaurant community, accelerating technology's positive impact and creating a world where every restaurant guest feels like a regular. Learn more at olo.com.

Applicant Privacy Notice (United Kingdom)

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.