Engineering & Maintenance Lead — Guest Experience

Radisson Hotel Group; York and North Yorkshire; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Up to 53% hotel rates

Friends & Family 30% discount

Exclusive discounts on meals, spa and+

Job summary

Radisson Hotel Group is seeking a Building & Engineering Specialist to supervise the maintenance team and ensure our hotels operate smoothly. You will lead Maintenance Assistants, fix issues, and uphold safety standards to deliver memorable guest experiences.

You will be responsible for proactive maintenance, quality workmanship, and teamwork across hotel facilities, contributing to our Yes I Can service ethos and guest satisfaction goals.

Qualifications

• Flexible and a positive, Yes I Can attitude.
• An eye for detail.
• Creative problem-solver.
• Passionate about creating extraordinary service.
• Ability to work as part of a team to ensure guest satisfaction.
• Strong verbal communication skills.
• Likes having fun at work.
• Experience in a similar position is beneficial but not essential.

Responsibilities

• Supervise Maintenance Assistants and lead by example.
• Be a master multitasker, a fixer and a doer with the tools to keep our hotels looking top notch.
• Work proactively to ensure guest satisfaction and health & safety compliance.
• Ensure the smooth running of the property maintenance department.

Skills

Yes I Can attitude

Attention to detail

Creative problem-solving

Guest satisfaction

Team player

Verbal communication

Job description

Radisson Hotel Group is seeking a Building & Engineering Specialist to supervise the maintenance team and ensure our hotels operate smoothly. You will lead Maintenance Assistants, fix issues, and uphold safety standards to deliver memorable guest experiences.

You will be responsible for proactive maintenance, quality workmanship, and teamwork across hotel facilities, contributing to our Yes I Can service ethos and guest satisfaction goals.