Engineering Lead — Infrastructure & Platform Operations

WTW; Greater London; Hybrid; GBP 95,000 - 130,000; Full time

Benefits offered by this job

25 days annual leave

Private healthcare

Life insurance

Group income protection

Pension (defined contribution)

Hybrid working

Employee assistance programme

Volunteer day

Car scheme

Share scheme

Cycle‑to‑work

Dental and optical

Job summary

Cushon by WTW is seeking an Engineering Lead - Infrastructure Operations to provide strategic and hands‑on leadership for platform operations, deployments, and reliability. You will own deployment pipelines, security perimeter, observability, and developer tooling across the engineering organisation, including line management for 5‑7 engineers with an Engineering Manager.

Role focuses on shaping cloud infrastructure, CI/CD governance, incident management, and cost‑efficient production readiness.

Qualifications

• Demonstrated experience leading platform or operations teams in a regulated or high‑growth environment.
• Strong AWS infrastructure experience with cost optimization and production troubleshooting.
• Proven ability to define and execute DevOps and infrastructure strategy across multiple squads.

Responsibilities

• Deliver complex, cross‑team infrastructure and platform initiatives by coordinating resources and removing blockers.
• Define and communicate technical strategy for DevOps and infrastructure across product and platform teams.
• Ensure collaboration between engineering squads and operations, aligning with business and regulatory goals.
• Improve delivery processes, CI/CD, release governance, incident response and operational readiness.
• Coach and mentor engineers in delivery practices and technical leadership.
• Hands‑on contribution to designs, code, configs, and runbooks when needed.

Skills

Architectural decisions

DevOps leadership

Cloud infrastructure

AWS

CI/CD

Observability

Containerisation

Security practices

Stakeholder management

Mentoring

Tools

OpenTofu

Terraform

CloudFormation

CircleCI

NX

Docker

Datadog

CloudWatch

Job description

Cushon by WTW is seeking an Engineering Lead - Infrastructure Operations to provide strategic and hands‑on leadership for platform operations, deployments, and reliability. You will own deployment pipelines, security perimeter, observability, and developer tooling across the engineering organisation, including line management for 5‑7 engineers with an Engineering Manager.

Role focuses on shaping cloud infrastructure, CI/CD governance, incident management, and cost‑efficient production readiness.