Engineering Graduate

Seymour John Ltd; Telford; On-site; GBP 27,000 - 33,000; Full time

Job summary

Seymour John in Telford is seeking an Engineering Graduate to join as a Customer Solutions Specialist, blending technical knowledge with commercial awareness to support customers and win new business.

You will learn products, build proposals and develop your commercial skills through extensive training in a growing engineering business.

Qualifications

• Degree in Mechanical, Manufacturing or Electrical Engineering or related field.
• Strong communication and interpersonal skills.
• Problem-solving mindset and practical approach to challenges.
• Interest in developing commercial and business skills.
• Good organizational skills and attention to detail.

Responsibilities

• Understand customer requirements and identify appropriate technical solutions.
• Discuss applications, challenges and requirements with customers.
• Prepare technical and commercial quotations and proposals.
• Support customers with technical and product enquiries.
• Follow up on quotations and develop opportunities into sales.
• Build and maintain strong customer relationships.
• Collaborate with sales, marketing and operations teams.
• Maintain CRM records and develop product knowledge.

Skills

Mechanical Eng

Manufacturing Eng

Electrical Eng

Excel

Interpersonal

Problem Solving

Education

BEng/BSc Eng

Tools

CRM

Job description

Engineering Graduate – Customer Solutions Specialist

Starting salary: £30,000

Location: Telford

Start your career where engineering meets business.

Have you recently graduated in Engineering and are looking for an opportunity to put your technical knowledge into practice?

We're looking for an ambitious and commercially curious Engineering Graduate to join an established engineering business as a Customer Solutions Specialist.

This is an excellent opportunity to kick-start your career in a role that combines engineering, problem-solving, customer relationships and commercial development.

You'll work closely with customers to understand their technical requirements, identify suitable solutions and develop proposals that ultimately help secure new business.

You'll receive ongoing training and support to develop your technical product knowledge, commercial awareness and customer-facing skills.

What will you be doing?

• Understanding customer requirements and identifying appropriate technical solutions.
• Working with customers to discuss their applications, challenges and requirements.
• Preparing technical and commercial quotations and proposals.
• Supporting customers with technical and product-related enquiries.
• Following up on quotations and developing opportunities into sales.
• Building and maintaining strong customer relationships.
• Working alongside external sales, marketing and operations teams.
• Managing customer opportunities and maintaining accurate CRM records.
• Developing your knowledge of the company's products, solutions and wider engineering market.

What are we looking for?

We're particularly interested in recent graduates or early-career professionals with:

• A degree in Mechanical Engineering, Manufacturing Engineering, Electrical Engineering or a related discipline.
• A genuine interest in engineering and understanding how things work.
• Strong communication and interpersonal skills.
• A problem-solving mindset and a practical approach to challenges.
• An interest in developing commercial and business skills.
• Good organisational skills and attention to detail.
• Confidence using Microsoft Office, particularly Excel.
• A proactive attitude and a willingness to learn.

You don't need previous sales experience. We're looking for someone with the right technical foundations, personality and ambition to develop.

What's on offer?

• Starting salary of £30,000.
• An excellent opportunity to launch your engineering career.
• Full training and ongoing professional development.
• Exposure to technical engineering solutions and commercial sales.
• The opportunity to develop specialist product and industry knowledge.
• The chance to build a career within an established engineering business

Interested?

If you're an Engineering Graduate looking for something a little different from a traditional engineering role, where you can combine technical knowledge, problem-solving and working with people, we'd love to hear from you. For more information please contact Lydia Johnson at Seymour John