Engineering Account Manager

Segula Technologies; Derby; On-site; GBP 40,000 - 70,000; Full time

Job summary

An innovative engineering company is looking for a commercially minded Engineering Account Manager to support its Rail Business. In this pivotal role, you will manage existing accounts, engage with onsite engineering teams, and develop strong client relationships. Your success will directly contribute to the company’s growth plan through 2025 and beyond. This position offers the chance to work on exciting projects within a collaborative environment, ensuring high morale and engagement among staff while driving account penetration and business growth. Join a team that values transparency and trust, and play a key role in shaping the future of engineering.

Benefits

25 days’ holiday plus bank holidays

Employee Assistance Programme

Access to training programs

Team events

Free on-site parking

Qualifications

• Proven history of success in account management with strong networking skills.
• Confident communication skills and a drive to succeed.

Responsibilities

• Manage existing accounts and engage with onsite engineering teams.
• Develop strong relationships with clients and expand networks.

Skills

Networking Skills

Account Management

Communication Skills

Commercial Awareness

Deadline Focus

Job description

Company Description

At SEGULA Technologies, you will have the opportunity to work on exciting projects and help shape the future within an engineering company at the heart of innovation. SEGULA Technologies serves clients in the Nuclear Energy sector, focusing on design, construction, installation, commissioning, operation, maintenance, decommissioning, dismantling, logistics, and documentation.

Job Description

We are seeking a commercially minded Engineering Account Manager to support our Rail Business Manager by managing existing accounts and engaging with our onsite engineering teams. Prior account management experience with a proven track record of client engagement and account penetration is essential. This role is vital to achieving our growth plan through 2025 and beyond.

You will serve as the primary contact for customers and onsite engineers.

Customer Management:

1. Develop strong relationships with existing clients.
2. Expand our network within current clients.
3. Understand client needs and advise on effective solutions.
4. Track and report project status.
5. Conduct onsite visits.
6. Maintain regular stakeholder touchpoints.
7. Drive account penetration.

Staff Management and Retention:

1. Ensure successful onboarding of staff.
2. Hold regular onsite meetings to ensure high morale and engagement, understanding staff and client needs.
3. Act as the point of contact for timesheet and payroll queries, resolving issues promptly.
4. Report staff feedback.
5. Assist with annual reviews.

Recruitment:

1. Utilize various sourcing methods including job boards, social media (e.g., LinkedIn), networking, referrals, and headhunting to attract qualified candidates.
2. Create engaging and effective job advertisements.
3. Screen applications and CVs to assess suitability.
4. Conduct thorough interviews to evaluate skills, experience, qualifications, and cultural fit.
5. Manage the candidate journey with regular updates and feedback.
6. Coordinate interview schedules.
7. Build talent pools.

Our partnerships are founded on transparency and trust. We pride ourselves on delivering unmatched service. Our staff are central to our success, and being an employer of choice is crucial. You will play a key role in maintaining this status and developing your network and market knowledge, applying this expertise to benefit the business.

Qualifications

• Strong networking skills.
• Proven history of success in account management.
• Drive to succeed.
• Confident communication skills—people are our business.
• Focus on objectives and meeting deadlines.
• Inquisitive nature—asking questions to learn and grow.
• Commercial awareness—identifying opportunities and contributing to business growth.

Additional Information

• 25 days’ holiday plus bank holidays.
• Employee Assistance Programme.
• Access to internal and external training programs.
• Team events.
• Opportunities to collaborate with colleagues from other locations.
• Free on-site parking.