Engineer, Service Desk - £130 per day

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading company in the UK is seeking a Service Desk professional to provide 1st line support in London. The successful candidate will assist with account administration, Windows support, and logging fault calls. This role requires immediate availability and experience in a service desk environment, ideally within the public sector.

Qualifications

• Previous demonstrable Service Desk experience required.
• Exposure to the Public Sector is ideal.
• Candidates must be immediately available or available at short notice.

Responsibilities

• Provide 1st line telephone support.
• Account administration and password resets.
• Log calls on the service management tool.

Skills

Service Desk experience

Telephone support

Windows Operating systems

MS Exchange/Outlook

Active Directory

Job description

Social network you want to login/join with:

Client:

Location:

London, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

95b7a66da1fa

Job Views:

3

Posted:

19.05.2025

Expiry Date:

03.07.2025

Job Description:

To be considered for the role, you will have previous demonstrable Service Desk experience and ideally have exposure to the Public Sector.

The successful applicant will be required to:

1. Provide 1st line telephone support
2. Account administration and password resets
3. Support Windows Operating systems
4. Support MS Exchange/Outlook
5. Support Active Directory
6. Support bespoke and specialist systems
7. Log calls on the service management tool
8. Receive & log fault call information ensuring all details are accurate and meaningful and correspond to agreed Service Desk procedures

These roles will fall in scope for IR35 so will require candidates to work via an Umbrella Company or PAYE.

These opportunities are to start as soon as possible so are ideally suited to candidates who are immediately available or available at short notice.