Engineer (Hotel Maintenance)

HHM Hospitality; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as an Engineer, where your skills in maintenance and repair will ensure a welcoming environment for guests. This role offers a unique opportunity to grow within the organization, from Chief Engineer to Area Chief Engineer. You'll be responsible for conducting inspections, performing repairs, and ensuring compliance with safety standards. If you have a passion for service and a knack for fixing things, this is the perfect opportunity to make a difference in a dynamic hospitality setting.

Qualifications

• Previous engineer/maintenance experience or equivalent training required.
• High School diploma and trade school coursework in a related field preferred.

Responsibilities

• Conduct room inspections and identify repair needs.
• Perform preventative maintenance on heating and cooling units.
• Troubleshoot and repair kitchen equipment.

Skills

Preventative Maintenance

Repair Skills

Troubleshooting

Customer Service

Education

High School Diploma

Trade School Coursework

Tools

Basic Electrical Fixtures

Plumbing Tools

Repair Tools

Job description

Overview

Opportunity: Engineer

Perform preventative and repair maintenance work to ensure the hotel is maintained according to established quality and sustainability standards while treating guests in a warm and friendly manner.

Your Growth Path

Chief Engineer – Engineering Supervisor – Chief Engineer – Area Chief Engineer

Your Focus

• Conduct room inspections and identify repair needs.
• Install or repair sheetrock and other wall coverings.
• Paint designated areas and items.
• Install and replace basic electrical fixtures, light switches, receptacles, light bulbs, and fixtures.
• Repair furniture.
• Install, replace, and program televisions.
• Perform minor plumbing functions.
• Replace and repair heating and cooling pumps and perform preventative maintenance on units.
• Trace and repair all types of water lines.
• Troubleshoot and repair kitchen equipment.
• Maintain repair and preventive maintenance records.
• Perform work according to local, state, and Federal codes.
• Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
• Work as a bell attendant in case of staffing shortages or during peak check-in/out periods.
• Follow Service Recovery Guidelines.
• Follow sustainability guidelines related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment, and comply with MSDS and OSHA standards.
• Ensure overall guest satisfaction.
• Perform other duties as requested by management.

Your Background and Skills

• High School diploma and trade school coursework in a related field preferred.
• Previous engineer/maintenance experience or equivalent training required.

Work Context

• Work schedule varies and may include working on holidays, weekends, and alternate shifts.
• Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending, reaching, kneeling, stooping, crawling, and climbing.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble – Own It

About Us

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate based on race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other protected class.

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