Engineer - Cloud (Previous Relevant Experince is Required)

JR United Kingdom; Kingston upon Hull; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading technology company is seeking a Cloud Engineer in Kingston upon Hull. The role involves training staff, managing customer relationships, and enhancing cloud services. Ideal candidates will have Azure knowledge and a strong work ethic. Join a team committed to innovation and excellence.

Benefits

26 days annual leave plus buy/sell options

Company matched pension

Family-friendly policies

Occupational health and wellbeing support

Discounts via Telent Reward scheme

Ongoing development and support

Qualifications

• Interest in Cloud technologies and Azure knowledge.
• Experience in a medium or large support environment.

Responsibilities

• Train internal staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities.
• Manage documentation related to customer platforms.

Skills

Leadership

Communication

Problem-solving

Collaboration

Education

MCSA: Microsoft Windows Server 2016 or above

VCP 6.x-DCV

Tools

Azure

Linux

MS SCCM

MS Exchange

Microsoft SQL Server 2016

VMware vCloud Director

Job description

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Engineer - Cloud (Previous Relevant Experience is Required), Kingston upon Hull, East Yorkshire

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Client:

Telent

Location:

Kingston upon Hull, East Yorkshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

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Job Views:

3

Posted:

14.05.2025

Expiry Date:

28.06.2025

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Job Description:

Location: Southampton

Job type: Full time, permanent

Job ref: 1415

Telent's Network Services division is looking for a Cloud Engineer to join our successful Engineering team based in Southampton. This role offers the chance to work with a talented team of Cloud, Network, and Security specialists, supporting your growth and development through challenging projects.

The Cloud Engineer will build and enhance relationships with internal and external customers, providing proactive service and acting as a bridge between the engineering team and Service Delivery, Projects, and Service Desk to ensure high customer satisfaction.

Our Technology Teams at Telent are committed to bringing the digital revolution to homes, infrastructure, and businesses across the country. Join us to innovate and develop networks and systems for millions, making a significant impact by helping to keep the nation's critical infrastructure connected and protected 24/7.

Cloud Engineer - What you’ll do:

• Train internal engineering staff and customers on products and solutions.
• Assist with Professional Services and Sales opportunities within Network Services.
• Maintain awareness of customer incidents and report on nominated accounts.
• Highlight trends, security threats, or technical bulletins impacting customers.
• Manage documentation and technical information related to customer platforms and Telent Cloud Services.
• Adhere to internal and external processes regarding task allocation, completion, and reporting.
• Assist with Proof of Concept scenarios, Type Approval activities, and lab testing.
• Create TA, POC, RFC, WI, and Statement of Works documentation.
• Perform peer reviews of engineering documentation.
• Assist or lead in pre-staging equipment for customer sites.
• Attend customer meetings such as support reviews and incident reviews.
• Ensure accurate timesheet submissions.
• Link certifications or training to business objectives.
• Complete and submit overtime and expenses accurately.
• Follow GDPR policies and handle security incidents as per policies.

Cloud Engineer - Who you are:

The ideal candidate will have an interest in Cloud technologies, including some Azure knowledge, Linux, MS SCCM, and MS Exchange. We will support your development in these areas. You should have a strong work ethic, a can-do attitude, and experience working in a medium or large support environment (IT Managed Service). Experience with On-premise Cloud Services is also desirable.

• VCP 6.x-DCV (Desirable)
• MCSA: Microsoft Windows Server 2016 or above
• Networking Concepts knowledge
• Microsoft SQL Server 2016 or above, with clustering and availability groups
• Azure MFA and Identity Services
• Microsoft System Configuration Manager
• Microsoft Exchange Server 2016 and above
• VMware vCloud Director knowledge
• Leadership skills
• Strong work ethic and ownership
• Hands-on with relevant technology
• Collaborative relationship building
• Continuous improvement mindset
• Excellent communication skills
• Problem-solving passion
• Ability to work independently or in a team

Telent - What we offer:

At Telent, you'll have opportunities to develop, learn new skills, and make an impact across various sectors and roles. We value diversity and strive for an inclusive culture where everyone can thrive.

Benefits include:

• 26 days annual leave plus buy/sell options
• Company matched pension
• Family-friendly policies
• Occupational health and wellbeing support
• Discounts via Telent Reward scheme
• Ongoing development and support
• Other benefits discussed at offer stage

Our Values:

• Be Inclusive
• Take Responsibility
• Collaborate
• Be Customer-focused

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About Telent: Telent is a leading technology company specializing in mission-critical communications and digital infrastructure. Join us to make a real impact and be part of a dedicated team of over 3,000 professionals committed to excellence.