Engine Field Service Technician

Cummins Inc.; Leeds; On-site; GBP 30,000 - 42,000; Full time

Job summary

Cummins Inc. is seeking an Engine Field Service Technician to diagnose, repair and maintain Cummins engines on customer sites across West Yorkshire. You will work Monday to Friday, 8:00am–5:00pm, with a focus on reducing downtime and delivering high-quality service.

You will diagnose complex engine systems, use digital tools, and coach junior technicians while ensuring safety and regulatory compliance. A driving licence and relevant field service experience are essential for this on-site role.

Qualifications

• Apprentice-trained Engine Technician qualification or vocational diploma preferred.
• Significant field service experience with diesel engines or power systems.
• Expert knowledge of engine products and repair procedures.
• Experience guiding and coaching less experienced technicians is preferred.
• Valid driving licence required for site visits.

Responsibilities

• Diagnose, troubleshoot and repair a wide range of Cummins engine products across on-highway, off-highway, industrial, marine and power generation applications.
• Deliver high-quality field service support at customer sites, minimising equipment downtime and helping customers keep their operations running smoothly.
• Perform complex engine overhauls, maintenance and repairs in line with Cummins service procedures and quality standards.
• Use advanced diagnostic technology and electronic service tools to identify root causes and resolve technical issues efficiently.
• Build trusted customer relationships by providing professional technical support and responsive service.
• Support the development of technicians and apprentices by sharing knowledge, coaching others and contributing to a strong team culture.
• Identify opportunities to improve customer outcomes through additional service solutions and preventative maintenance recommendations.
• Champion a safe, compliant and environmentally responsible workplace by following Health, Safety and Environmental standards and participating in continuous improvement initiatives.

Skills

Diagnostics

Customer service

Problem-solving

Independent field work

Education

Apprentice-trained Engine Technician

Vocational diploma

Field service experience

Driving licence

Job description

We are looking for a talented Engine Field Service Technician to join our team, specialising in field-based engine diagnostics, repair and maintenance within our Distribution Business Unit (DBU) organisation in West Yorkshire.

Working hours: Monday to Friday, 8.00am to 5.00pm.

In this role, you will make an impact in the following ways:

• Diagnose, troubleshoot and repair a wide range of Cummins engine products across on-highway, off-highway, industrial, marine and power generation applications.

• Deliver high-quality field service support at customer sites, minimising equipment downtime and helping customers keep their operations running smoothly.

• Perform complex engine overhauls, maintenance and repairs in line with Cummins service procedures and quality standards.

• Use advanced diagnostic technology and electronic service tools to identify root causes and resolve technical issues efficiently.

• Build trusted customer relationships by providing professional technical support and responsive service.

• Support the development of technicians and apprentices by sharing knowledge, coaching others and contributing to a strong team culture.

• Identify opportunities to improve customer outcomes through additional service solutions and preventative maintenance recommendations.

• Champion a safe, compliant and environmentally responsible workplace by following Health, Safety and Environmental standards and participating in continuous improvement initiatives.

To be successful in this role, you will need the following:

• Strong diagnostic and fault-finding skills, with the ability to troubleshoot complex mechanical and electronic engine systems.

• Excellent customer service and communication skills, with the ability to build positive relationships and explain technical information clearly.

• A proactive approach to problem-solving, prioritisation and working independently in a field-based environment.

• Confidence using digital diagnostic and service management tools to complete repairs, documentation and reporting accurately.

Education/Experience:

• Apprentice-trained Engine Technician qualification or a vocational diploma in a relevant technical discipline is preferred.

• Significant field service experience with diesel engines, power systems or related mechanical and electrical equipment.

• Expert-level knowledge of engine products, maintenance practices and repair procedures.

• Experience providing technical guidance, knowledge sharing or coaching to less experienced technicians is preferred.

• A valid driving licence is required, as travel to customer sites is a key part of the role.

This position may require licensing for compliance with export controls or sanctions regulations.

Job Service

Organization Cummins Inc.

Role Category On-site with Flexibility

Job Type Technician

Relocation Package No

100% On-Site No