Engagement worker

Social Interest Group; Bedford; On-site; GBP 25,000; Full time

Job summary

A leading organization is seeking an Engagement Worker for a residential service in Bedford. The role involves providing essential support to residents, assisting them in achieving greater independence through various activities and social engagement. Ideal candidates should possess empathy, strong communication skills, and a commitment to high-quality care. This diverse position requires working flexible hours, including weekends and bank holidays.

Qualifications

• Experience with individuals with complex needs.
• Knowledge of external opportunities such as education, employment, and benefits.

Responsibilities

• Provide social contact and support for residents.
• Run activities and assist with appointments.
• Support health, security, and financial independence.

Skills

Empathy

Motivational skills

Communication

Tools

CRM systems

Microsoft Office

Job description

Job Title: Engagement Worker

Location: MK40 2LL, Bedford

Salary: £24,500

Shift Pattern: 37.5 hours per week, Monday to Sunday, with hours varying between 08:00 - 16:00, 09:00 - 17:00, and 12:00 - 20:00 on a rota basis. May include working bank holidays if scheduled.

About the role

We are seeking an Engagement Worker for our residential service in Bedford, a 19-bed facility near Bedford Town Centre, providing a safe and supportive environment for individuals working towards greater independence. Responsibilities include providing social contact, supporting safety, health, security, tenancy sustainment, and financial independence, as well as assisting residents in acquiring skills for community integration.

The role is diverse; daily tasks vary based on service and resident needs, including running activities, conducting support sessions, arranging external and in-house activities, and assisting with appointments.

About you

We value individuals with a genuine passion for helping others, challenging stigma, and making a difference. You should be a team player, committed to high-quality care, an effective communicator, compassionate, and capable of building positive relationships with people from various backgrounds.

• Knowledge of external opportunities such as education, employment, and benefits
• Experience with individuals with complex needs
• Empathy and compassion for residents and their challenges
• Motivational skills to empower residents
• Proficiency with CRM systems and Microsoft Office
• Understanding social marginalization faced by individuals with complex needs