Engagement Officer

Age UK; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Car Benefit Scheme

Cycle to Work Scheme

Season Ticket Loan

Techscheme

Blue Light Card Scheme

You Did It Awards

Many additional benefits

Job summary

Age UK is seeking an Engagement Officer on a fixed-term contract until 31 March 2028 to drive partnerships and coordinate activity for the We Are Undefeatable programme. The role blends home and office working, with regular London office days and travel to the office not covered by the charity.

You will report to the Senior Engagement Manager and collaborate across teams, delivering events and maintaining stakeholder relationships. Excellent communication and organisational skills are essential.

Qualifications

• Knowledge of physical activity and behaviour change in health.
• Understanding lived experience of people with multiple long-term conditions.
• Awareness of sport, leisure and physical activity sector.
• Excellent organisational skills with ability to prioritise and meet deadlines.
• Ability to work with a diverse range of stakeholders in complex environments.
• Proactive and flexible approach to identifying opportunities and partnerships.
• Ability to monitor and evaluate deliverables and outcomes.
• Excellent written and verbal communication with adaptable tone.
• Team player with initiative and independence.
• Experience working with external agencies.
• Knowledge of lived experience research to shape plans.

Responsibilities

• Support delivery of engagement activity and place plan with stakeholders.
• Report to the Senior Engagement Manager within the Influencing and Engagement Team.
• Collaborate across the We Are Undefeatable team, Richmond Group secretariat and coalition.
• Develop and manage partnerships and co-design projects for mutual benefit.
• Support end-to-end project delivery and monitor outcomes and deliverables.
• Coordinate and present at events to a range of stakeholders.

Skills

Stakeholder engagement

Partnership development

Project coordination

Communication

Event facilitation

Systems thinking

Job description

Age UK is one of the Richmond Group of Charities (RGC), a coalition of 15 health and care charities working together to improve care for people with long-term health conditions (LTCs). They host the RGC's We Are Undefeatable physical activity programme which is funded by Sport England until March 2028. It aims to support people with LTCs to become more physically active, including by influencing national and local policy and practice to tackle systemic barriers as well as delivery of a social marketing campaign to encourage individual behaviour change. To support this work, we need an Engagement Officer to play a pivotal role in driving forwards the system change we're seeking by managing impactful partnerships and collaborations. This role is offered as a fixed term contract until 31st March 2028 and will:

Responsibilities

• Support delivery of our engagement activity and place plan, working with external and internal, national and local stakeholders
• Report to the Senior Engagement Manager within the Influencing and Engagement Team
• Work closely across the whole We Are Undefeatable team, the Richmond Group secretariat and our coalition members.
• Developing and managing successful partnerships and relationships, working collaboratively to co-design projects for mutual benefit A, I
• Supporting end-to-end project delivery and the effective monitoring and evaluation of deliverables and outcomes A, I
• Coordinating, facilitating and presenting at events such as communities of practice, conferences, workshops, and seminars to a range of different stakeholders of varying seniority levels I, P

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office (minimum once per week.) Your travel costs to the London office are not covered by the charity.

Skills and knowledge

• Knowledge of physical activity and behaviour change in the context of health A
• Well-developed understanding of the lived experience of people with multiple long term health conditions I, P
• An understanding of current practice in the sport, leisure and physical activity sector and awareness of the health landscape I, P
• Excellent organisational and administrative skills with the ability to prioritise workload, maintain systems, meet competing deadlines and work calmly and confidently under pressure A, I
• Ability to work in a fast paced, complex environment and collaborate with a diverse range of stakeholders I
• Proactive, creative and flexible approach to identifying and taking forward opportunities, shaping new ideas and partnerships I, P
• Ability to manage records, databases and monitoring systems and compile monitoring and evaluation reports I
• Excellent interpersonal, oral and written communication skills with a flair for adapting tone and message for different audiences to galvanise action A, I, P
• Excellent team working skills along with an ability to use own initiative and work independently A, I
• Proven ability to network and build effective working relationships and partnerships I, P, Working with external agencies I
• Working with people with long-term conditions and utilising lived experience research and insight to shape plans and delivery A, I, P

Skills and knowledge

• An awareness of system change and systems thinking A, I, P
• Awareness of different evaluation approaches for behaviour and systems change I, P
• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250
• Many additional benefits