Engagement Officer

Sunil Goel & Associates, CAs; Chandler's Ford; Hybrid; GBP 25,000 - 30,000; Full time

Job summary

A community support charity is seeking a Community Engagement & Training Officer. This hybrid role is based in Chandlers Ford and involves developing engaging content, coordinating events, and building community relationships. The ideal candidate will have experience in customer service and a valid driving license. The position offers flexible working arrangements and a strong benefits package, aiming to make a meaningful impact in the local community.

Benefits

Flexible working options

28 days annual leave plus Bank Holidays

Pension with 5% employer contribution

Enhanced sick pay allowances

Ongoing training and support

Qualifications

• Experience in community engagement or a similar role.
• A valid driving license and access to a vehicle is essential.
• Must have lived in the UK for at least three years.

Responsibilities

• Create engaging social media content for diverse audiences.
• Coordinate and represent at community events.
• Design and deliver presentations to partners.
• Build relationships with community leaders and stakeholders.

Skills

Resilience

Adaptability

Customer service focus

Event coordination

Community relationship building

Presentation skills

Job description

We have an exciting opportunity for an Engagement Officer (known internally as a Community Engagement & Training Officer) to join the Engagement team covering Hampshire and the Isle of Wight.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What We Offer

At Victim Support, we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About The Role

This role is based out of our Chandlers Ford office on a hybrid basis with the expectation of 60% of your working week from the office. The role will include regular travel across the Hampshire & Isle of Wight region. You will be required to work flexibly to attend events in evenings and weekends, with time off in lieu provided.

Responsibilities

As a Community Engagement & Training Officer, you will play a vital role in strengthening Victim Support's presence and impact within the community. Your responsibilities will include:

• Developing engaging content: Creating compelling and inclusive social media content tailored to diverse audiences to raise awareness of Victim Support's services and initiatives.
• Event coordination and representation: Organising and representing Victim Support at community events such as Pride, 999 Days, and local fairs. You will engage directly with victims and witnesses of crime, offering immediate emotional and practical support.
• Delivering presentations: Designing and delivering impactful presentations to criminal justice partners, including police and probation services, to promote collaboration and raise awareness of Victim Support's work.
• Community relationship building: Establishing and nurturing strong relationships with community leaders, local organisations, and stakeholders to enhance outreach and support networks.

This role involves regular travel, and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore alternative arrangements.

Due to vetting requirements, the successful candidate must have lived within the UK for three years.

Please see attached Job Description and Person Specification for further details.

About Us

Victim Support (VS) is an independent charity providing a range of specialist services to people affected by crime across England and Wales. We work towards a world where victims have stronger rights, better support, and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision, Ambitions, and Values to make a difference for those who experience crime and traumatic events. Working for VS offers the opportunity to be part of a national charity providing high-quality services and being a vital force for change.

Victim Support is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. Background checks and Disclosure Barring Service checks may be required.

We strive to represent diverse communities and are passionate about creating an inclusive environment where all staff and volunteers feel respected and heard. We particularly welcome applicants from Black, Asian, and minority ethnic communities and are a Disability Confident Employer, offering a Guaranteed Interview Scheme for disabled candidates meeting essential criteria.

If you have a disability, learning difficulty such as dyslexia, or a medical condition affecting your performance, we will make reasonable adjustments to support you.

How To Apply

To apply, please visit our website's Jobs page and complete the application form, demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early if enough suitable applications are received prior to the deadline. If you have already started an application, we will contact you regarding any changes to the closing date.