Engagement Manager, UKGI Public Sector Engagement Manager team

Amazon; Manchester; On-site; GBP 70,000 - 120,000; Full time

Job summary

Amazon Web Services (AWS) ProServe is seeking an Engagement Manager in the UK to lead delivery of complex cloud solution projects. You will combine technical depth with strong programme leadership to drive successful AWS-based implementations for clients.

You will bridge business needs with technical solutions, coach teams, manage risks, maintain governance, and ensure delivery outcomes align with customer goals, while pursuing AWS certifications and best practices.

Qualifications

• Experience as Scrum Master or Product Owner across cross-functional teams.
• Experience delivering IT projects with external customers.
• Experience with cloud computing technologies.
• Experience in project management of technical programs.
• Bachelor's degree in Computer Science, Engineering, or related field.

Responsibilities

• Lead and manage complex cloud migration, modernization and implementation projects.
• Guide technical decisions and strategic planning using AWS architectures.
• Bridge business requirements with technical solutions and align with outcomes.
• Distill customer needs into technical requirements mapped to outcomes.
• Decompose complex problems into deliverable solutions.
• Contribute to technical documentation and define standards.

Skills

Scrum Master

Product Owner

Cloud computing

Project management

Education

Bachelor's degree in Computer Science, Engineering, or related field

Job description

Description

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain‑specific expertise, and effectively communicate technical concepts to both technical and business audiences. As you progress, you’ll lead increasingly complex technical projects, shape cross‑organizational technical strategies, and establish best practices in your domain. In this role you will apply your management and leadership capabilities to successfully execute project plans, proactively identify and manage risks, resolve issues, elevate when appropriate, and drive projects to successful completion, while exceeding customer expectation.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives. Our team provides assistance through a collection of offerings which help customers achieve specific outcomes related to enterprise cloud adoption. We also deliver focused guidance through our global specialty practices, which cover a variety of solutions, technologies, and industries.

Eligibility for UK Government Security Clearance is required for this role (https://www.gov.uk/government/publications/united-kingdom-security-vetting-clearance-levels)

Key job responsibilities

As an experienced technology project manager, you will be responsible for:

• Leading and managing complex cloud migration, modernization and implementation projects.

• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.

• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.

• Distilling customer needs into clear technical requirements and map them to business outcomes.

• Decomposing complex technical problems into actionable, deliverable solutions.

• Contributing to technical documentation and define documentation standards.

A day in the life

Diverse Experiences:

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee‑led affinity groups foster a culture of inclusion that empower us to be proud of our differences.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer.

That’s why you’ll find endless knowledge‑sharing, mentorship and other career‑advancing resources here to help you develop into a better‑rounded professional.

Work/Life Balance

We value work‑life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

Basic Qualifications

• Experience working as a Scrum Master or Product Owner across multiple cross‑functional teams

• Experience in leading the delivery of IT projects with external customers or equivalent

• Experience with cloud computing technologies

• Experience in project management of technical programs

• Bachelor's degree in Computer Science, Engineering, a related field, or equivalent experience

Preferred Qualifications

• Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects

• Experience with the AWS platform, web services, software development, or related technologie

• Knowledge of AWS services

• Experience with AWS technologies

• Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate

• Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.