Engagement Manager, UKGI Public Sector Engagement Manager team

Amazon; City Of London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading cloud solutions provider in London is seeking an Engagement Manager to lead complex cloud solution projects. The ideal candidate will bridge business requirements with technical solutions, managing AWS-based implementations while ensuring alignment with customer outcomes. This role requires strong project management skills and technical expertise in AWS frameworks. Eligibility for UK Government Security Clearance is required.

Qualifications

• Experience in leading the delivery of IT projects with external customers.
• Experience as a Scrum Master or Product Owner across multiple cross-functional teams.
• Strong understanding of AWS services and architectures.

Responsibilities

• Lead and manage complex cloud migration and implementation projects.
• Bridge business requirements with technical solutions.
• Distill customer needs into technical requirements.

Skills

Project management

Technical communication

AWS frameworks

Problem decomposition

Stakeholder management

Tools

AWS

Cloud technologies

Technical documentation

Job description

Engagement Manager, UKGI Public Sector Engagement Manager team

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to join our team and lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients.

You will bridge business requirements with technical solutions, facilitating technical discussions and ensuring alignment with customer outcomes. Applying AWS frameworks like Well-Architected and Cloud Adoption Framework while demonstrating technical credibility across diverse stakeholders, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade-off decisions considering performance, scalability, security, and business impact.

Possessing strong technology and project management experience, you will validate technical solutions against business goals, recognize when additional technical evaluation is needed, and manage technical risks. You will be expected to achieve and maintain relevant AWS certifications, develop domain-specific expertise, and effectively communicate technical concepts to both technical and business audiences.

The AWS Professional Services organization is a global team of experts that help customers realize their desired business outcomes when using the AWS Cloud. We work together with customer teams and the AWS Partner Network (APN) to execute enterprise cloud computing initiatives.

Eligibility for UK Government Security Clearance is required for this role.

Key Job Responsibilities

• Leading and managing complex cloud migration, modernization and implementation projects.
• Leveraging comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.
• Bridging business requirements with technical solutions, facilitating engineering discussions and ensuring alignment with customer business outcomes.
• Distilling customer needs into clear technical requirements and map them to business outcomes.
• Decomposing complex technical problems into actionable, deliverable solutions.
• Contributing to technical documentation and define documentation standards.

Basic Qualifications

• Experience in leading the delivery of IT projects with external customers or equivalent
• Experience in program or engagement management, leading other project managers to deliver a program with multiple and concurrent projects
• Experience working as a Scrum Master or Product Owner across multiple cross-functional teams

Preferred Qualifications

• AWS experience preferred
• Project Management Professional (PMP) and/or AWS Certified Solutions Architect - Associate
• Strong understanding of AWS services, architectures, and best practices
• Experience applying AWS frameworks like Well-Architected and Cloud Adoption Framework
• Proven ability to establish technical credibility with engineering teams and senior technical decision-makers

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success.