Engagement Manager, Professional Services Korea

Amazon; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking Engagement Managers to lead teams in delivering AWS cloud solutions. This pivotal role involves managing project lifecycles, ensuring successful delivery, and collaborating with internal and external stakeholders to meet customer needs. Ideal candidates will exhibit strong project management skills and excel in communication and relationship-building. Join a dynamic team that values collaboration and customer success, and play a key role in helping clients achieve their business outcomes through AWS services. If you thrive in a fast-paced environment and are passionate about technology, this opportunity is perfect for you.

Qualifications

• Proven experience in managing complex projects with a focus on customer outcomes.
• Strong understanding of project governance and agile best practices.

Responsibilities

• Plan and manage all phases of project lifecycle for successful delivery.
• Collaborate with stakeholders to exceed customer expectations.

Skills

Project Management

Agile Methodologies

Communication Skills

Relationship Building

Education

Bachelor's Degree

Project Management Certification

Job description

At Amazon Web Services (AWS) Professional Services, we’re hiring Engagement Managers to lead internal AWS, external partner, and customer teams. Engagement Managers deliver AWS cloud products and services that enable our customers to realize their business outcomes. These professional services engagements focus on AWS solutions to help customers and partners remove constraints and accelerate their journey to AWS.

Key job responsibilities:

DELIVERY

1. Plan, organize, and manage all phases of a project lifecycle to ensure successful delivery. This includes developing and managing project governance plans, project schedules, team goals, milestones, budgets, and defining success criteria.
2. Demonstrate hands-on expertise in project management and agile best practices across large and complex engagements.
3. Lead project team to achieve customers’ business outcomes by managing issues, risks, decisions, dependencies, and action items.
4. Collaborate with AWS internal stakeholders to understand our customers’ needs, their business, how success is defined, and ensure that we are exceeding expectations in developing and delivering customer outcomes.

COMMUNICATION

1. Excellent presentation, communication, and relationship-building skills across all levels of management.
2. Interface with various customers and internal AWS stakeholders, including senior leadership teams and project-level resources such as SMEs.

TEAMING

1. Proven success working with dispersed teams and executive leadership in complex customer environments.
2. Team player who effectively integrates, motivates, and builds relationships with cross-functional team members (local or remote), sponsors, key stakeholders, and other involved individuals or organizations.

This is a customer-facing role, requiring travel to customer locations as needed.

Additional responsibilities include understanding customer requirements, managing project governance, supporting strategic planning, and facilitating collaboration among diverse teams to meet project goals.