Engagement Manager, EMEA

Harvey; Greater London; Hybride; GBP 90 000 - 130 000; Plein temps

Résumé du poste

Harvey is looking for an Engagement Manager to lead AI transformation engagements at top law firms, Fortune 500 legal departments, and major financial institutions. You’ll assess needs, scope work, align stakeholders and ensure delivery of outcomes.

You are the person who shifts how lawyers think and work, assembling the right cross-functional experts as the engagement requires, and managing client expectations from kickoff to close.

Qualifications

• 4–6 years in management consulting or transformation delivery at senior advisory level.
• Track record shifting mindset among skilled professionals, e.g., lawyers.
• Breadth and instinct to orchestrate multiple workstreams.
• Experience managing tech deployments or transformation in enterprise settings.
• Exceptional executive presence with senior partners and C-suite.
• Strong program-management instincts under a fixed clock.
• Genuine curiosity about AI and its impact on legal work.
• Comfort operating in ambiguity where the playbook is still evolving.

Responsabilités

• Run transformation engagements end to end with a delivery plan and accountable outcomes.
• Bring the full Transformation Office to bear across strategy, governance, tech, process redesign, value measurement and learning.
• Shift how legal professionals work by earning trust and influencing behavior and mindset.
• Orchestrate the engagement team and cross-functional collaborators.
• Close out with rigor: document outcomes, risks, and recommended next steps.
• Centralize best practices into the Transformation Office methodology.

Connaissances

Management consulting

Transformation delivery

Engagement management

Executive presence

Program management

AI interest

Description du poste

Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.

Why Harvey

At Harvey, we’re transforming how legal and professional services operate. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come. This is a rare chance to help build a generational company at a true inflection point. We have strong product‑market fit and world‑class investor support. We’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched. Our team moves fast, takes ownership, and is deeply committed to the mission — operating with intensity, staying close to our customers, and pushing each other for excellence. We live by three values: Decisiveness, Simplicity, and Job's Not Finished. We act quickly on clear judgment over perfect information, we believe simplicity is what scales, and we're never satisfied with where we are. If you want to do the best work of your career alongside people who share that drive, we'd love to build with you. At Harvey, the future of professional services is being written today — and we’re just getting started.

Role Overview

As an Engagement Manager at Harvey, you lead delivery of AI transformation engagements at our most strategic accounts: leading law firms, Fortune 500 legal departments, and major financial institutions. Working with a Practice Director, you assess customer needs, scope the work that delivers most meaningfully against them, align stakeholders and ensure delivery of the outcomes agreed with the customer. You are the person who shifts how lawyers and legal teams think about and do their work, on a deadline, drawing in the right combination of cross‑functional experts as the engagement requires. You run the engagement team and manage client expectations from kickoff to close.

What You’ll Do

• Run transformation engagements end to end. Turn the engagement objectives into a delivery plan, align stakeholders across the organization, drive execution, and hold everyone, including the customer, accountable to outcomes.
• Bring the full Transformation Office to bear. Understand customer context to identify where Harvey can create the most value, and scope an engagement across all of the areas on which the TO can advise: strategy, governance, technology, process redesign, value measurement and learning and development.
• Shift how legal professionals work. Drive durable change by earning trust and influencing behavior and mindset, always remaining grounded in how lawyers and legal teams actually operate. Equip champions, surface and clear resistance, and make new ways of working stick after you leave. You are measured on whether people genuinely work differently.
• Orchestrate the engagement team and cross‑functional collaborators. Pull in the right Harvey experts and cross‑functional partners at the right time, and focus their time where it counts.
• Close out with rigor. Document outcomes, open risks, and recommended next steps so the customer and broader Harvey account team can build on the work.
• Centralize best practices. Feed what works into the Transformation Office methodology so every engagement starts faster.

What You Have

• 4 to 6 years in management consulting, transformation delivery, or senior client advisory, including time at the Engagement Manager, Project Leader, or equivalent level where you personally scoped and delivered complex transformation programs with measurable outcomes. We want people who have been accountable for and run the engagement, not staffed it.
• A track record of shifting mindset and behavior among skilled, autonomous professionals, ideally lawyers or a comparable expert group. You can move people who do not think they need to change to actually work differently, through influence and credibility rather than communications volume.
• Breadth and the instinct to orchestrate. You are comfortable running several workstreams at once and have the judgment to pull in a specialist rather than go it alone.
• Experience managing technology deployments or transformation programs at enterprise organizations, ideally in legal, financial services, or professional services, and comfort with the execution layer: the tactical language of someone who has done the work, not theorized about it upstream.
• Exceptional executive presence; you build credibility fast with senior partners and C‑suite leaders in demanding rooms and have the discipline to manage their expectations when scope, timing or results shift.
• Strong program‑management instincts under a fixed clock: you own the plan, surface risk early, and drive to outcomes.
• Genuine curiosity about AI and what it means for legal work. You care deeply about the problem.
• Comfort operating in ambiguity where the playbook is still being written.

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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing [e-mail].