Engagement Manager

IDA Recruitment Ltd

Greater London

Hybrid

GBP 32,000 - 35,000

Full time

3 days ago
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Benefits offered by this job

26 days holiday
Hybrid working
On-site parking
Class pass

Qualifications

  • Experience coordinating or leading programmes in charity/education/youth settings.
  • Experience engaging young people (outreach, recruitment, retention).
  • Experience in monitoring and reporting to funders; using CRM systems.

Responsibilities

  • Coordinate and deliver a portfolio of online and face-to-face programmes on time, within budget and meeting outcomes and funder requirements.
  • Embed participation and co-production so young people shape programmes and lead outreach to reach those facing barriers.
  • Integrate mentoring into participant journeys and engagement activities.
  • Maintain day-to-day relationships with schools, universities, employers and community organisations to create opportunities.
  • Test new programme models and keep programmes inclusive and accessible.
  • Ensure data collection is accurate and used to report impact and support funding applications.
  • Embed safeguarding and risk procedures in all activity.

Skills

Coordination
Outreach
Monitoring & evaluation
CRM systems

Tools

CRM systems

Job description

Programmes Engagement and Impact lead - £32,000- £35,000 | 35 hours/week | Permanent

  • 35 hours per week
  • 26 days holiday
  • hybrid working
  • class pass - access to gyms, fitness studios, salons and spas
  • on-site parking

A wonderful opportunity for an experienced Participant Engagement and Impact Lead to join this inspirational charity which provides high impact programmes aimed at young people from under-represented backgrounds.

Monday to Friday, 35 hours per week, with 2 days remote working available. The other 3 days requiring to be in the offices based near Lewisham.

The Programmes Engagement and Impact Lead is a hands-on role, which leads on young person engagement, helps shape programmes, coordinates and facilitates delivery of programmes, coordinating with Partners - schools, university employers and community organisations.

The successful candidate will need to demonstrate: Coordinating or leading programmes in a charity, education, youth or community setting; engaging young people or participants (outreach, recruitment, retention); monitoring, evaluation and learning, including funder reporting; and using digital platforms or CRM systems.

Reporting into the Head of Programmes and Impact, responsibilities include:

  • Coordinate and deliver a portfolio of online and face-to-face programmes to a high standard, on time and in line with outcomes, funder requirements and budgets
  • Embed participation and co-production so young people shape programmes, and lead outreach and recruitment to reach those facing barriers
  • Integrate mentoring, engagement into participant journeys
  • Manage day-to-day relationships with schools, universities, employers and community organisations, creating education, employment and work experience opportunities
  • Test new programme models and keep programmes inclusive, accessible and participant-centred
  • Ensure data is collected accurately and use it, alongside participant insight, to report impact and support funding applications
  • Embed safeguarding and risk procedures in all activity
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