Engagement Manager

JR United Kingdom; Exeter; Hybrid; GBP 30,000 - 50,000; Full time

Job summary

A leading healthcare organisation is looking for an experienced Engagement Manager to enhance stakeholder relationships and promote healthcare initiatives. This hybrid role involves facilitating community outreach, event coordination, and strategic communication, contributing to meaningful patient engagement and service improvements. Join a team of professionals dedicated to improving healthcare communication and accessibility.

Qualifications

• Strong understanding of healthcare communication and stakeholder engagement.
• Ability to plan and facilitate workshops and community events.
• Collaborative experience within healthcare and community organizations.

Responsibilities

• Build and maintain relationships with patient groups and healthcare providers.
• Support public engagement events and health campaigns.
• Prepare reports and presentations to share engagement outcomes.

Skills

Healthcare communication

Stakeholder outreach

Patient engagement

Survey design

Data analysis

Job description

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Organisation - JBAF Consulting/NHS

Location - London

Salary - TBC

Contract Duration - 6 Months

Work Arrangement - Hybrid

About the Role

We are seeking anexperienced and proactive Engagement Managerwithhands-on expertiseincommunication, engagement, and patient experienceto supportstakeholder engagement, strategic communication, and community outreach. This role plays a crucial part inbuilding strong stakeholder relationships, facilitatingpublic engagement initiatives, and ensuring the effectivedelivery of communication strategieswithin healthcare settings.

Key Responsibilities

Community & Stakeholder Engagement

• Build and maintainstrong relationshipswith patient groups, healthcare providers, and local communities.
• Represent the organisation atcommunity events, health fairs, andstakeholder meetingsto promote healthcare initiatives.
• Collect and documentpatient stories, experiences, andfeedbackto inform service improvements.
• Support the planning and execution ofpublic engagement events, collaborating with internal teams and partner organisations.
• Assist in the delivery ofhealth campaigns, patient experience programs, andpublic health initiatives.
• Create content forsocial media, newsletters, internal briefings, and promotional materials.
• Support the development ofeducational materials, digital content, andpublic engagement strategies.
• Organiseworkshops, stakeholder meetings, andtraining sessionsto raise awareness of key healthcare priorities.

Project Support & Coordination

• Maintain stakeholder databases and monitor engagement activities.
• Assist inproject planning, execution, andperformance trackingto ensure timely delivery.
• Provide administrative support, includingevent coordination, scheduling, and documentation.
• Preparereports, presentations, and data insights to share engagement outcomes with leadership teams.

Skills & Experience Required

• Strong understanding ofhealthcare communication, patient engagement, orstakeholder outreach.
• Ability toplan and facilitate workshops, stakeholder forums, andcommunity events.
• Proficiency insurvey design, data analysis, andcampaign impact reporting.
• Familiarity withpublic sector operations, healthcare frameworks, and compliance requirements.
• Collaborative experience working withinternal teams, healthcare providers, andcommunity organisations.

Why Join Us?

This role offers the opportunity towork alongside healthcare professionals, drivemeaningful patient engagement, and contribute tostrategic initiativesthat improve healthcare communication and accessibility.