Engagement Manager

JR United Kingdom; Crawley; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading consulting firm is seeking an experienced Engagement Manager to enhance stakeholder communication and patient experience. The role requires proactivity in building relationships, facilitating public engagement, and implementing strategies that improve healthcare services. This opportunity allows you to collaborate with healthcare professionals and drive initiatives that make a real difference.

Qualifications

• Strong understanding of healthcare communication and patient engagement.
• Ability to facilitate community events and stakeholder forums.
• Proficiency in survey design and impact reporting.

Responsibilities

• Build and maintain relationships with patient groups and healthcare providers.
• Assist in project planning and execution to ensure timely delivery.
• Create content for social media and promotional materials.

Skills

Healthcare communication

Patient engagement

Stakeholder outreach

Survey design

Data analysis

Job description

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Engagement Manager, Crawley, West Sussex

Client: JBAF Consulting

Location: Crawley, West Sussex, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

04.06.2025

Expiry Date:

19.07.2025

Job Description:

Organisation - JBAF Consulting/NHS

Location - London

Salary - TBC

Contract Duration - 6 Months

Work Arrangement - Hybrid

About the Role

We are seeking an experienced and proactive Engagement Manager with hands-on expertise in communication, engagement, and patient experience to support stakeholder engagement, strategic communication, and community outreach. This role plays a crucial part in building strong stakeholder relationships, facilitating public engagement initiatives, and ensuring the effective delivery of communication strategies within healthcare settings.

Key Responsibilities

Community & Stakeholder Engagement

• Build and maintain strong relationships with patient groups, healthcare providers, and local communities.
• Represent the organisation at community events, health fairs, and stakeholder meetings to promote healthcare initiatives.
• Collect and document patient stories, experiences, and feedback to inform service improvements.
• Support the planning and execution of public engagement events, collaborating with internal teams and partner organisations.
• Assist in the delivery of health campaigns, patient experience programs, and public health initiatives.
• Create content for social media, newsletters, internal briefings, and promotional materials.
• Support the development of educational materials, digital content, and public engagement strategies.
• Organise workshops, stakeholder meetings, and training sessions to raise awareness of key healthcare priorities.

Project Support & Coordination

• Maintain stakeholder databases and monitor engagement activities.
• Assist in project planning, execution, and performance tracking to ensure timely delivery.
• Provide administrative support, including event coordination, scheduling, and documentation.
• Prepare reports, presentations, and data insights to share engagement outcomes with leadership teams.

Skills & Experience Required

• Strong understanding of healthcare communication, patient engagement, or stakeholder outreach.
• Ability to plan and facilitate workshops, stakeholder forums, and community events.
• Proficiency in survey design, data analysis, and campaign impact reporting.
• Familiarity with public sector operations, healthcare frameworks, and compliance requirements.
• Collaborative experience working within internal teams, healthcare providers, and community organisations.

Why Join Us?

This role offers the opportunity to work alongside healthcare professionals, drive meaningful patient engagement, and contribute to strategic initiatives that improve healthcare communication and accessibility.