Engagement Management and Business Operations Graduate 2026

Capgemini; Telford; On-site; GBP 25,000 - 30,000; Full time

Job summary

A global business and technology transformation partner is seeking passionate individuals for graduate roles in Telford. This opportunity offers comprehensive training and development in various areas like project management and service analysis. Successful candidates will work on impactful projects, build consulting and technology skills, and have opportunities for professional certifications, all while contributing to a collaborative culture.

Benefits

Significant training and coaching

Professional certification opportunities

Collaborative work environment

Access to numerous online courses

Qualifications

• Passionate about technology and eager to learn.
• Willingness to develop skills and career continuously.
• Strong problem-solving and analytical abilities.

Responsibilities

• Support project monitoring and management alongside Project Managers.
• Analyze service performance and manage incidents in a Service team.
• Assist in operational activities, including planning and communications.

Skills

Problem solving skills

Analytical skills

Customer service skills

Agile methodologies

Waterfall methodologies

Job description

Overview

Engagement Management and Business Operations Graduate

Location: Telford or Worthing

Intakes: April or September 2026

About the job you're considering

If you want continuous learning and rapid career progression this could be the opportunity for you! We are looking for technology passionate individuals who want to start their career in the IT industry.

As part of a large community of Graduates and Apprentices across the business, your initial role will be within our Engagement Management and Business Operations function, working for our largest UK public sector client. You will start in one of our Graduate entry roles aligned with the professional job family, where you\'ll have the opportunity to learn from our inspiring experts in a variety of tasks including financial management, planning, managing risks & issues, data analysis and stakeholder management across internal and external projects or live client services.

This role is based in our office in Telford or Worthing, and you should be commutable to your chosen location. You will typically be in our office 3 days a week. This specific role is not available to be based in other UK offices, though other opportunities on our website may offer more flexibility on locations.

Your role

On joining, you will be assigned to start in one of the roles outlined below. As your career progresses, there will be opportunities to rotate across these roles to develop a broad set of skills and exposure to different parts of the business.

• Programme Management Office (PMO) Project Analyst - Working alongside one or more Project Manager(s), delivering the monitoring, control, and management of project finances, resource capacity planning and utilization, on and offboarding, risks and issues, change management, and project planning.
• Service Analyst (SA) - Working within a Service team, focusing on the performance and achievement of Service Level Agreements for Services into the client. This includes management and trending of incidents, problems, changes, and continual improvements, while driving compliance and collaborating with technical teams to deliver the agreed availability, performance, and obligations of the Services.
• Business Operation Analyst (BOA) - Supporting day-to-day operational activities of the business, including finances, communications plan, calendar and mailbox management, and resource planning. You will have the opportunity to work with leadership teams across the business.

You will receive significant role-based training and coaching to ensure technical growth that kick starts your career and sets you up for #GetTheFutureYouWant at Capgemini. You will also be offered the opportunity to train towards professional certification.

Graduate Empower Programme

The Empower Programme provides hands-on experience, structured development, and the opportunity to make a meaningful impact. You\'ll join a supportive, feedback-rich environment where you\'ll build consulting, technology, industry, and soft skills—whether in business analysis, data, project management, software development, cybersecurity, AI or creative design. Designed to help you thrive, offering technical and professional development alongside tailored feedback and mentoring. You\'ll have regular social and networking events to strengthen connections across teams and contribute to a positive, collaborative culture. The Empower Programme equips you to succeed in dynamic roles that integrate both technology and business expertise to deliver value for clients. Built around six essential Power Skills, the programme blends client work, role-specific training, and collaborative projects. You\'ll join Learning Pods to build cross-functional networks and follow personalised development roadmaps that guide your growth.

Your profile

• Most importantly, we want people with an appetite for learning and to be passionate about working for a technology company.
• An appetite to continually develop your skills and career.
• Good problem solving and analytical skills.
• Plenty of drive, curiosity, and willingness to challenge and be challenged.
• Knowledge of Agile & waterfall methodologies.
• Customer service skills an advantage.

Your security clearance

If you are successfully offered this position, you will go through a series of pre-employment checks, including: identity, nationality (single or dual) or immigration status, employment history going back 3 continuous years, and unspent criminal record check (Disclosures and Barring Service).

Some roles will also require an additional level of security clearance; BPSS OR Security Clearance OR Developed Vetting. For this role, Security Check (SC) clearance is required. To obtain SC clearance, the successful applicant must have resided continuously within the United Kingdom for the last 5 years, among other criteria. Throughout the recruitment process, you will be asked questions about your security clearance eligibility, such as country of residence and nationality. Some posts may be restricted to sole UK Nationals for security reasons; you may be asked about citizenship during the application process.

Get The Future You Want - what does it mean for you?

Shape your path - You will be empowered to explore, innovate, and progress. You will benefit from Capgemini\'s learning for life mindset, with numerous training and development opportunities, including access to 250,000 courses with various external certifications from AWS, Microsoft, Harvard Manage Mentor, Cybersecurity qualifications and more.

Impactful Experiences - You will reimagine what\'s possible: creating value for leading organisations through technology to build a sustainable, more inclusive future.

Why you should consider Capgemini

Capgemini is a global business and technology transformation partner, helping organisations accelerate their digital and sustainable journey while delivering tangible impact. It is a diverse group of 350,000 team members in more than 50 countries, with over 55 years of heritage. Capgemini delivers end-to-end services and solutions across strategy, design, engineering, and is known for capabilities in AI, cloud and data, supported by a partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Get The Future You Want | www.capgemini.com

About Capgemini

Capgemini is a global business and technology transformation partner, helping organisations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 350,000 team members in more than 50 countries. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by capabilities in AI, cloud and data, combined with its industry expertise and partner ecosystem. The Group reported 2024 global revenues of €22.1 billion.

Reward

£30,000 plus additional benefits