Engagement Lead - Risk Consulting (North)

Marsh; Liverpool; Hybrid; GBP 75,000 - 100,000; Full time

Job summary

Marsh is seeking a Risk Partner in Liverpool to champion risk-led solutions across Core Service client engagements. You will integrate Marsh Enhanced Solutions capabilities and serve as a risk-thinking partner within the Core Service team, coordinating risk management projects for key clients.

Collaborate with Sales, Project Management, and Industry Practice Groups to showcase risk capabilities, support prospect meetings, and help win new logos while maintaining strong client relationships.

Qualifications

• Strong communication and interpersonal skills for client and partner engagement.
• Solid understanding of risk assessment and control processes.
• Ability to coordinate risk-related projects and programmes.
• Experience building relationships with internal Marsh teams and external clients.

Responsibilities

• Bring Marsh ES capabilities to Core Service (C&C) clients and act as a risk-minded partner within the Core Service team.
• Work with Core Service to embed a risk-led approach in client relationships and project work, including risk management initiatives.
• Retain clients during defensive RFPs and support winning new logos through risk-focused engagement.
• Collaborate with Sales, Project Management, and Industry Practice Groups to highlight risk capabilities to clients.

Skills

Stakeholder engagement

Risk assessment

Communication skills

Project coordination

Relationship building

Target-driven mindset

Job description

Role Overview

The Risk Partner facilitates access for colleagues, clients and prospects to the broad range of Marsh Enhanced Solutions capabilities. They are an active champion of a risk-led approach and the wide range of solutions we can provide to clients.

At Marsh, you’ll be part of a market-leading global organisation with the scale, expertise and support to help you develop your career while making a real difference for clients, colleagues and communities. You’ll also have the opportunity to work with some of the best-known, largest and most sophisticated corporate clients in the market, partnering on complex insurance needs and delivering solutions that truly set Marsh apart.

Key Responsibilities

Bring Marsh ES capabilities to C&C clients

• Act as a visible point of contact for Core Service teams on risk assessment and control.
• Work with Core Service team to move transactional client relationships to a risk-led approach wherever possible.
• Be an embedded Risk Partner as part of the Core Service team for a small number of Trophy clients, acting as a risk-thinking partner and coordinating a programme of risk management projects designed to drive down total cost of risk.
• Work alongside Core Service team and Project Management to retain clients during defensive RFPs.
• Work closely with agreed Industry Practice Groups to ensure topical issues, regulations and solutions are highlighted to relevant clients

Demonstrate our ES capabilities to Prospects

• Act as a visible point of contact for Sales and Project Management teams on risk assessment and control.
• Participate in BBE Labs (or equivalent) to initiate risk-led approach on prospects.
• Attend prospect meetings to demonstrate wide breadth of risk management capabilities and to support in establishing our credentials.
• Work to support winning of new logo clients during offensive RFPs.

Internal engagement

• Maintain relationships with key partners in Risk Consulting, keeping abreast of capabilities.
• Maintain relationships with other parts of the Marsh business (e.g. Mercer, Oliver Wyman, Marsh Specialty) that offer relevant risk assessment and control capabilities.
• Build relationships with specialist practitioners, and introduce them to clients and prospects, handing off at the optimal time.
• Provide Marsh practitioners with insights into the C&C client book to enable the development of propositions based on client and prospect needs and a focus on key ES opportunities.
• Providing feedback to Marsh practitioners to support continual evolution of their proposition for C&C clients.

Other Responsibilities

• Liaise with brokers and client service in relation to insurer bursaries, to ensure needs of the client and the insurer are aligned and bursaries are utilised.
• Liaise with other Risk Partners across Marsh to share best practice.
• Support roll out of key Risk Solution initiatives/ activities if required (eg Risk Passport)
• Support upskilling of Core Service, Sales and Project Management teams to develop their understanding of our risk assessment and control solutions.
• Support and attend topical risk related events for clients and prospects.

Skills And Experience

• Highly developed communication skills – ability to ‘tease out’ the client / colleague need and identify the best solution.
• Strong organisational skills to build and maintain the proposition catalogue.
• Excellent verbal and written reasoning to distil proposition down from multiple sources by focusing on the ‘so what’s’.
• Good understanding of the Marsh RFP process and working with Development Executives and Project Management teams.
• Confident and credible communicator to enable communication of the value proposition to internal stakeholders and to clients / prospects.
• Ability to develop strong internal and external relationships and influence outcomes.
• Ability to work toward and meet targets systematically.

Key Behaviours

• Confident and credible communicator and presenter
• Innovative
• Tenacious with a drive to push the business and colleagues to develop
• Extremely organised
• A continual learning mindset
• Positive
• Team player
• Ability to constructively challenge the status quo
• Ability to manage expectations of internal and external stakeholders.

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [e-mail].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

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