Engagement Lead - Rehabilitation and High Support (RHS)

Pennine Care; Ashton-under-Lyne; Hybrid; GBP 49,000 - 57,000; Full time

Benefits offered by this job

Flexible working

Continued Professional Development

Staff wellbeing service

Staff discounts across retail, leisure

Job summary

Pennine Care NHS Foundation Trust is seeking an Engagement Lead for Rehabilitation and High Support (RHS) on a flexible basis in the Ashton-under-Lyne area. The role focuses on service development, coproduction with service users, carers and staff, and driving the quality agenda across inpatient and community settings.

You will work within the RHS Quality Team, contribute to the Care Hub’s quality strategy and clinical effectiveness, and travel across the Trust footprint with flexible

Qualifications

• Educated to degree level or equivalent in relevant health related area of practice
• Experience of change management within health related area of practice.
• Recognised leadership or management qualification
• Recognised project qualification or willingness to work towards e.g. PRINCE 2
• Educated Masters level in relevant health related area of practice

Responsibilities

• Monitor and analyse development opportunities and provide project management; lead on specific work streams.
• Delivery of actions from peer reviews, quality strategy and audits.
• Improve service user experience and develop a sustainable health and wellbeing college for self-management.
• Implement Triangle of Care and Family and Carer Strategy for quality care experiences.
• Develop co-production within the Care Hub and patient forums; collaborate on dashboards with the Head of Quality.
• Provide clinical leadership and supervision where required

Skills

Clinical project leadership

Change management

Project management

Stakeholder engagement

Staff leadership

Data analysis

Report writing

Co-production with carers

Education

Degree in health-related area

Masters level in health-related area

Leadership/management qualification

PRINCE2 or equivalent project qualification

Tools

MS Office

Job description

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Engagement Lead - Rehabilitation and High Support (RHS)

7

Main area Engagement Lead for Rehabilitation and High Support (RHS) Grade 7 Contract Permanent Hours 22.5 hours per week (We are looking a full time post and a part time (22.5 hours) post) Job ref 311-F954-26-C

Site Trust HQ Town Ashton-under-lyne Salary £49,387 - £56,515 per annum, pro rata Salary period Yearly Closing 26/10/2026 23:59

If you are Kind, Fair, Ingenious and Determined then we want you to come and join our#PennineCarePeople

We have an exciting opportunity two Band 7 Engagement Leads, one part time vacancy. This is a unique opportunity in which you will be able to solely focus on service development and improvement. You will work closely with service users, their loved ones, and staff to ensure their views, ideas and feedback shape the service and remain at the centre of all discussions, enabling coproduction and collaboration. In doing so, you will enhance and lead within our quality agenda and have a positive impact on service user and carer care and experiences.

We are looking for someone who is passionate around improving the experience of our service users and their loved ones, alongside recognising the significant value in working collaboratively with both.

You would take a key role in the delivery of the Care Hub’s quality strategy and clinical effectiveness, ensuring this links with the Trustwide Quality Strategy.

The role is based over the Trust footprint and our services include Low Secure Units, Inpatient and Community Rehabilitation Services, services for Military Veterans and the Wellbeing College. You would be working alongside the Rehab and High Support Quality Team.

You would be expected to travel across the Trust footprint to our services, however we can offer flexibility in terms of base or hybrid working. In return we offer a flexible and rewarding opportunity, within a friendly, supportive, and quality driven team.

Main duties of the job

Key tasks will include monitoring and analysing development opportunities and providing project management; leading on specific and agreed work streams.

Examples of work streams which meet the above quality objectives will include, but are not limited to:

• Delivery of specific identified actions from peer reviews, our quality strategy, auditing, feedback, etc.
• Improving service user experience.
• Delivery of a sustainable health and wellbeing college to support self-management for our service users.
• Implementation of the Triangle of Care and Family and Carer Strategy to ensure a sustainable quality experience of care for loved ones and carers.
• Development of co-production within the Care Hub.
• Development of patient forums and patient experience dashboards in collaboration with the Head of Quality.
• Supporting the development of a specialist training programme for RHS staff.

• Providing clinical leadership and supervision where required

Working for our organisation

We are proud to provide high quality mental health and learning disability services, both inpatient and in the community across five boroughs of Greater Manchester - Bury, Oldham, Rochdale, Stockport and Tameside and Glossop.

Our vision is for a happier and more hopeful life for everyone in our communities and our staff work hard to deliver the very best care for the people who use our services. We’re really proud of our#PennineCarePeopleand do everything we can to make sure we’re a great place to work.

All individuals regardless of race, age, disability, ethnicity, nationality, gender, gender reassignment, sexual orientation, religion or belief, marriage and civil partnership are encouraged to apply for this post. We would also encourage applications from individuals with a lived experience of mental illness, either individually or as a carer.

If you come and work for us we will offer a range of benefits and opportunities, including:

• Generous annual leave entitlement for Agenda for Change and Medical and Dental staff.
• Flexible working opportunities to support your work/life balance
• Access to Continued Professional Development
• Involvement in improvement and research activities
• Health and Wellbeing activities and access to an excellent staff wellbeing service
• Access to staff discounts across retail, leisure and travel

Detailed job description and main responsibilities

Please see attached job description and person specification to support your application for this post. Please refer to the essential criteria in the person specification which will highlight the skills, knowledge and experience you will need to demonstrate in your application, by way of example, to give yourself the best opportunity to be shortlisted.

Should you wish to discuss this opportunity any further, please contact Kirsty Vernon (Interim Head of Quality – RHS) on [e-mail] or via teams

Person specification

Education / Qualifications

• Educated to degree level or equivalent in relevant health related area of practice
• Experience of change management within health related area of practice.
• Recognised leadership or management qualification
• Recognised project qualification or willingness to work towards e.g. PRINCE 2
• Educated Masters level in relevant health related area of practice

Experience

• Experience of leading clinical projects and implementing change
• Proven track record of achieving targets
• Experience in a leadership role and managing / developing more junior staff
• Experience of analysing and evaluating complex data
• Experience of writing and presenting high quality reports to a range of stakeholders
• Experience of delivering training or workshops across staff teams and disciplines
• Promotion and development of external and internal partnerships
• Experience of co-design and patient partnership initiatives
• Project management skills with demonstrable experience in leading projects.
• Previous management / leadership of a recovery / CQUIN initiative
• Experience of working with families and carers

Knowledge

• Excellent knowledge of IT - Word, Excel, data collection models.
• knowledge of NHS England commissioning arrangements
• Working knowledge of new code of practice (MHA 183) and other government policies to improve mental health services
• Knowledge of the self-care agenda and ‘recovery college’ model
• Awareness of whole person care
• Knowledge and awareness of the role of co-production in design and delivery of quality services
• Awareness of the importance of engaging those with lived experience in the design and delivery of quality care
• wareness of the importance of engaging carers in the design and delivery of quality care

Skills and Abilities

• Ability to prioritise work and manage time effectively and meet strict deadlines
• Ability to work collaboratively with a wide range of external and internal partners, patients and carers
• Excellent interpersonal skills both written and verbal
• Able to analyse complex data or information to develop new ways of working
• Ability to work autonomously and as part of a team.
• Demonstrable leadership skills
• Evidence of supporting a range of staff in the delivery of project objectives
• Ability to action plan and problem solve
• Ability to have vision and to work this up in to a meaningful action plan
• Ability to effectively evaluate projects and use ongoing improvement methodologies to plan changes
• An ability to understand operational service structures within an NHS Trust setting, and to work within these settings to deliver service improvement.

Work Related Circumstances

• Undertake any other duties which are appropriate to grade as requested
• Use of a car or access to a means of mobility to travel across the Trust footprint in line with service needs
• Willing to carry out all duties and responsibilities of the post in accordance with the Trust’s Equal Opportunities and Equality and Diversity policies
• Appointments to regulated and controlled activities require an enhanced DBS disclosure

Sponsorship Information - We are an approved sponsoring organisation. Applications will be considered from applicants requiring sponsorship alongside all other applications. Please be aware, not all roles are eligible for sponsorship. You can review the list of eligible role and requirements on the government website.

Pre-Employment Checks - To confirm your suitability for the role, we will carry out pre-employment checks in line with NHS Employment Check Standards . These include:

• Identity verification
• Right to work check
• Disclosure and barring service (DBS)/Criminal record check (dependent on role)
• Professional registration and/or qualification check
• Occupational health assessment
• Employment history and reference validation

All applicants external to Pennine Care NHS Foundation Trust will be required to provide their HMRC employment history to cover the most recent three years employment. This information will used to validate employment history andreferences.

If you require sponsorship, we will assess your eligibility based on current government guidance. If the role is not eligible and you cannot demonstrate your right to work, your conditional offer may be withdrawn.

Once Checks Are Complete - The Recruitment Team will coordinate with you and the hiring manager to confirm a start date. You’ll be booked onto a Trust Welcome Session and receive your Pennine Care NHS Terms and Conditions.

Pennine Care are committed to the ‘Get ahead on Flex’ pledge initiative to support the right to request flexible working for all colleagues. We can work flexibly, as a modern and model employer, flexible and less than full-time working isn’t a barrier to progress in the NHS – it is commonplace. To support a positive experience for all colleagues we are committed to considering all requests for flexible working, in line with service needs.

We are committed to equality, diversity, and inclusion (EDI), and we strive to ensure our workforce reflects the communities we serve. We actively encourage applications from individuals of diverse backgrounds to help us grow, innovate, and improve.

If you wish to be considered under the Disability Confident Scheme, you will be guaranteed an interview if you meet the essential criteria for the role.

If you need reasonable adjustments during the recruitment process, please contact us on 0161 716 3181 as early as possible so we can support you.

We do not accept unsolicited contact from recruitment agencies. Hiring managers should not be contacted directly.

We may close this vacancy early if we receive a high volume of applications. If you have a disability or long‑term health condition and need extra time or adjustments to complete your application, please contact us as soon as possible. We will ensure you are not disadvantaged where a reasonable adjustment is appropriate.

Employer certification / accreditation badges

You must have appropriate UK professional registration.

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Application numbers

We may close vacancies early if we receive a high volume of applications. To ensure your application is considered, please apply as soon as possible.

Name Kirsty Vernon Job title Interim Head of Quality RHS Email address [e-mail]

If you have problems applying, contact

Address Pennine Care NHS Foundation Trust

225 Old Street

225 Old Street

OL6 7SR

Telephone [phone]