Engagement Coach

JR United Kingdom; Chippenham; On-site; GBP 22,000 - 23,000; Full time

Job summary

A leading educational institution is seeking an Engagement Coach to help students re-engage with their studies through personalized interventions. The role involves developing action plans, collaborating with colleagues, and supporting students across various needs. Ideal candidates are empathetic, organized, and possess a strong understanding of learning support strategies, with Level 2 literacy and numeracy qualifications and a relevant Level 3 qualification. This position offers a full-time schedule within a collaborative environment committed to supporting learners' success.

Benefits

30 days pro rata annual leave

Automatic enrolment into the Local Government Pension Scheme

Access to Employee Assistance Programme

Discounts with various retailers

Free onsite car parking

Qualifications

• Experience supporting individuals to meet goals.
• Knowledge of the SEND Code of Practice and 025 legislation.
• Experience with SEND learners, including those needing personal care.

Responsibilities

• Conduct 1:1 and group interventions to foster student engagement.
• Develop action plans to assist students in overcoming barriers.
• Collaborate with curriculum teams and external partners for student success.

Skills

Empathy

Organizational skills

Proactive approach

Collaboration

Flexibility

Strong IT skills

Education

Level 2 literacy and numeracy (GCSE AC or equivalent)

Relevant Level 3 qualification

Teaching, caring, or coaching qualification

Job description

Social network you want to login/join with:

Salary: £22,353 rising to £22,821, pro rata of the full time equivalent of £24,331 rising to £24,841per annum(Professional Services Grade 4 & 4a)

Job Type: Permanent, Full Time 37 hours per week, Term time only 36 +4 weeks per year

Applications for this role close on the 25th June 2025.

Wiltshire College & University Centre have an exciting opportunity for an Engagement Coach to join our team.

About Us:

Wiltshire College & University Centre plays a vital role in Wiltshires economy, inspiring people to develop the skills they need to achieve. Our four campuses are learning hubs in their communities, and we aspire to be an outstanding, financially robust and commercially agile provider, achieving our clear social mission on behalf of learners and employers across Wiltshire and beyond. Our turnover is around £42 million per annum, we employ some 650 staff, and support around 11,500students.

Engagement Coach The Role:

As an Engagement Coach, you will work closely with curriculum teams to support students who are struggling to engage with their studies. Through personalised 1:1 interventions, small group sessions, and collaborative planning, you will help learners re-engage, build confidence, and achieve their academic goals.

You will play a key role in identifying challenges, developing action plans, and supporting students with a wide range of needsincluding those with learning difficulties, mental health challenges, or behavioural barriers. Your work will directly impact student retention, wellbeing, and progression.

Your responsibilities will include:

1:1 and group interventions: Working closely with students to address challenges and create personalised strategies to foster engagement and success.

Developing action plans: Collaborating with students to overcome barriers to learning and achieve academic goals.

Building relationships: Partnering with colleagues, teachers, and managers to create a supportive college environment for disengaged learners.

Driving progress: Facilitating effective interventions to ensure students thrive academically and socially within the college community.

Engagement Coach About You:

We are seeking someone who is:

Empathetic and student-centred, with a strong understanding of learning support and engagement strategies.

Organised and proactive, able to manage a varied caseload and maintain accurate records.

Collaborative, working effectively with curriculum teams, families, and external partners.

Flexible and resilient, ready to adapt to changing needs and support students across multiple campuses.

Literacy and numeracy qualifications at Level 2 (GCSE AC or equivalent).

A relevant Level 3 qualification (or willingness to work towards one).

Experience supporting individuals to meet goals and overcome barriers.

Strong IT skills and a commitment to safeguarding and equality.

A teaching, caring, or coaching qualification.

Experience supporting learners with SEND, including wheelchair users or those requiring personal care.

Knowledge of the SEND Code of Practice and 025 legislation.

If you are ready to make a positive impact on young peoples lives and help them overcome barriers to achievement, we would love to hear from you.

30 days, pro rata annual leave for Professional Service Staff, plus bank holidays and additional closure days over the Christmas period

Automatic enrolment into the Local Government Pension Scheme

Access to our Employee Assistance Programme (EAP)

Discounts with a wide variety of retailers

Free onsite car parking.

Wiltshire College & University Centre follows Safer Recruitment Guidance outlined by the Department for Education in Keeping Children Safe in Education. This involves conducting enhanced DBS checks, including checks against the childrens barred list, and other employment verifications, including an online presence review for shortlisted candidates.

We embrace diversity, recognising the valuable perspectives, ideas, knowledge, and cultures individuals from different backgrounds bring. Committed to safeguarding, we expect all staff and volunteers to share this commitment.

As a Disability Confident Employer, we pledge to interview all disabled applicants who meet the essential criteria for a job vacancy and assess them based on their abilities.

To submit your application for this exciting Engagement Coach opportunity, please click Apply now.

PLEASE NOTE: Your Application Form will be shortlisted against how your skills, qualifications and experience match the Essential and Desirable points on the Person Specification for this role, locatedat the bottom of this pageas a downloadable document.