Engagement and Insights Manager (Fish - Food Business)

Compassion in World Farming; Godalming; Hybrid; GBP 43,000 - 53,000; Full time

Benefits offered by this job

25 days annual leave

Health Cash Back Plan

24/7 GP access

Employee Assistance Programme

MHFA support

Premium Calm App subscription

Electric car scheme

Pension scheme

Sick pay

Hybrid working model

Free onsite parking

Cycle Benefit

Job summary

Compassion in World Farming International is seeking an Engagement and Insights Manager to lead the Fish Welfare Survey across European seafood supply chains. You will turn data into actionable insights, build relationships with retailers and partners, and drive improvements in welfare standards.

You'll collaborate across Food Business, Research, Policy, Campaigns and Communications, manage plans and budgets, and communicate complex findings clearly to senior stakeholders.

Qualifications

• Practical account or relationship management experience within the retail sector.
• Ability to interpret statistical data and translate findings into clear messages.
• Fluency in English; French desired.

Responsibilities

• Lead the Fish Welfare Survey - shape methodology, benchmarking, platform and reporting.
• Build partnerships with UK, French and European retailers.
• Turn evidence into actionable recommendations and business asks.
• Present findings through meetings, reports, forums and workshops.
• Manage plans, timelines, budgets, procurement and supplier relationships.

Skills

Relationship management

Project management

Data interpretation

Bilingual (French & English)

Communication skills

Stakeholder management

Education

Advanced degree or equivalent experience

Job description

Compassion in World Farming International is a global movement transforming the future of food and farming. Help put aquatic animal welfare at the heart of Europe's food industry.

Engagement and Insights Manager (Fish - Food Business)

Role type: Full time; Permanent (current funding confirmed until March 2029)

Location: HQ, Godalming, Surrey, UK (flexible/hybrid working pattern), or one of our other European offices. Our Godalming HQ office is close to Godalming station, with direct trains to and from London Waterloo taking approximately 45 minutes.

Salary: Up to £48,000* per annum, depending on skills and experience

About the role

As our Engagement and Insights Manager, you'll lead the development and delivery of our flagship Fish Welfare Survey, using engagement, benchmarking and insight to help improve the lives of aquatic animals across European seafood supply chains.

Working closely with colleagues across Food Business, Research, Policy, Campaigns and Communications, you'll turn complex data into clear, persuasive recommendations, build trusted relationships with leading retailers and create practical routes towards higher-welfare policies and practices.

• Lead the Fish Welfare Survey - Shape its methodology, benchmarking criteria, digital platform and reporting so it remains a respected industry tool.
• Build influential partnerships - Engage leading UK, French and European retailers, increasing participation and developing tailored improvement plans.
• Turn evidence into action - Oversee data collection, validation, analysis and reporting to identify trends, benchmark performance and inform clear recommendations.
• Bring insights to life - Present compelling findings through retailer meetings, reports, industry forums, workshops and roundtables.
• Deliver with impact - Manage plans, timelines, budgets, procurement and supplier relationships, keeping this strategic programme on track and aligned with organisational priorities.

About you

To succeed as our Engagement and Insights Manager, you'll need to be able to combine confident relationship management with strong project delivery, analytical thinking and the ability to communicate complex findings clearly. You'll be comfortable working across teams and with external partners, bringing a collaborative, organised and solutions-focused approach.

Skills and experience you'll need to bring:

• Practical account or relationship management experience within the retail sector, with proven internal and external customer service skills.
• Knowledge or practical experience of aquatic animal welfare and production.
• Strong project management experience, including delivering complex workstreams to agreed deadlines and budgets.
• The ability to interpret statistical data and translate findings into clear messages, practical recommendations and persuasive business asks.
• Business-level fluency in French and English, with the ability to work independently, collaboratively and with initiative, would be desired.
• Excellent written and verbal communication skills, with the confidence to influence stakeholders and navigate challenging conversations diplomatically.
• An advanced degree, or equivalent relevant experience, in an area such as aquatic animal welfare, animal production, business or economics.

Why join us

This is an opportunity to truly help shape a flagship industry initiative, influence leading food businesses and help deliver measurable improvements for billions of aquatic animals.

For UK-based employees, we offer a supportive, flexible workplace with a strong focus on wellbeing and development, including:

• 25 days annual leave + bank holidays
• Health Cash Back Plan and 24/7 GP access
• Employee Assistance Programme and MHFA support
• Premium Calm App subscription
• Electric car scheme available
• Defined contribution pension scheme
• Enhanced discretionary sick pay
• Hybrid working model (role and location dependent)
• Free onsite parking and office next to mainline station
• Cycle Benefit scheme and other savings options

• Ongoing learning and development opportunities

Benefits vary by country. Please contact us for further information about the benefits available in other locations.

About Compassion

Compassion in World Farming International is a leading global organisation working to end factory farming. Founded in 1967 by British farmer Peter Roberts, we've spent over 50 years driving change, successfully campaigning to ban cruel practices such as barren battery cages, veal crates, and sow stalls across the UK and Europe.

Our work combines advocacy, campaigning, and collaboration with policymakers and businesses to promote animal welfare and sustainable food systems. We envision a future where animals are treated with compassion, and farming supports both people and the planet. To learn more about our mission, culture, and opportunities, please explore our Candidate Pack, and Careers Page.

To comply with legal requirements in the UK and internationally, all applicants must be able to demonstrate their right to work in the country where the role is based. Compassion in World Farming is absolutely committed to providing equal opportunities for everyone regardless of their background. We value diversity and live experience and acknowledge the underrepresentation of people from certain backgrounds, both within our organisation and across the sector. We welcome applications from underrepresented groups, whether these be of ethnicity, gender, identity, religion, physical ability, sexual orientation or other.

*The salary shown applies to the UK. Salaries for roles based in other country offices may vary depending on location and local currency. Please contact us if you require any further clarification.