Engagement and Communications Lead

Diligenta's vision is to be acknowledged as Best in-class Platform based Life and Pensions Administration Service provider. Customer service is at the heart of everything we do and our aim is to transform our clients' operations. A business that has been described as 'home' by existing employees, we drive a culture that is founded on positive change and development.

Summary of the Role

An exciting opportunity has arisen for an Engagement and Communications Lead to join the Operations function at Diligenta.

In this role, you will play a pivotal part in shaping and delivering expert communications and engagement strategies for a key client account. You will be responsible for providing specialist advice, support, and execution, ensuring alignment with Diligenta's comprehensive communications and engagement strategy to drive account performance.

This is a fantastic opportunity to take the lead in developing and executing impactful communication initiatives for a high-profile account, making a real difference in engagement and operational success.

What We Offer

• 33 days including Bank Holidays
• Eligibility for an annual discretionary bonus scheme
• Personal and career development opportunities to progress your aspirations within the company as well as through our global parent company (Tata Consultancy Services)
• Access to Perks at Work (an online discounted shopping platform) saving you money on a wide range of goods and services, including your weekly food shop, holidays and electrical goods
• Cycle to Work Scheme & Interest free Season Ticket loans
• A companywide Wellbeing programme, including an Employee Assistance Programme and other benefits/resources to support your mental/physical and financial wellbeing
• A comprehensive set of Moments that Matter policies, such as Carer's Leave, Foster Leave and Retirement Leave
• A contributory company pension scheme where we match your contributions up to 6%, Group Life Assurance ('Death in Service