Enforcement Assistant

Oxfordshire County Council; Oxford; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player in local governance is seeking an Enforcement Assistant to join their Trading Standards team. This dynamic role involves a mix of administrative support, operational assistance, and direct communication with the public and businesses. You will play a vital part in ensuring compliance with regulations and safeguarding consumers. The position offers a chance to contribute to community safety while developing your skills in a supportive environment. If you thrive in varied and challenging situations and are keen to make a difference, this opportunity is perfect for you.

Benefits

Generous Holiday Allowance

Local Government Pension Scheme

Retail Discounts

Enhanced Family-Friendly Policies

Learning and Development Opportunities

Qualifications

• Excellent communication skills and ability to work under pressure.
• Attention to detail and good record keeping are essential.

Responsibilities

• Provide administrative support and intelligence data processing.
• Communicate with businesses and undertake basic investigations.

Skills

Communication Skills

Attention to Detail

Ability to Work Under Pressure

Initiative

Record Keeping

Education

Relevant Experience or Qualifications

Job description

About Us

Would you like to make Oxfordshire a safer place for businesses and consumers? If you have great communication skills, work well under pressure, and are determined with good attention to detail, then a career in trading standards could be perfect for you.

Working in Trading Standards is interesting and varied, and no two days are the same. Some examples of the work we do include:

• Stopping businesses selling alcohol, cigarettes, or vapes to children
• Checking up on local shops and businesses (sometimes undercover)
• Looking for unsafe products that shouldn’t be for sale
• Ensuring vulnerable people are not victims of scams
• Checking that food and drink labels are accurate and not misleading
• Checking that products are not sold under weight or short measured
• Regulatory enforcement and surveillance

About the Role

Are you looking for a career in Trading Standards? Oxfordshire Trading Standards are looking for an Enforcement Assistant.

• The role involves providing administrative support including intelligence data processing and research to support the Trading Standards team.
• The role also provides practical operational support to ensure that it can carry out its functions and that operational equipment is ready for use.
• It involves communicating with businesses, consumers, residents, other agencies, and arms of the authority in person, by telephone, letter, and email, and also undertaking basic investigation and regulatory activities under supervision.
• Please demonstrate how you meet the shortlisting criteria and the criteria in the job description in your application.

About You

You must be comfortable working around farm animals, in different environments, and be able to communicate assertively with both members of the public and other agencies, some of which may be in confrontational circumstances. You should be able to work alone and use your own initiative, but also as part of a team. You should have an eye for detail and good record keeping, but also be able to understand and interpret potentially complex legislation. If you have relevant experience or qualifications, this is ideal, but not essential; however, you must be willing to complete formal qualifications.

Rewards and Benefits

The council offers some of the best learning and development opportunities to support you and your ongoing development. We offer a generous holiday allowance which rises as you remain in employment, as well as giving you the option to buy additional holiday.

You will also have access to a Local Government Pension Scheme, a range of local and national retail discounts, and a host of enhanced family-friendly policies.

Our Commitment to:
Equality, Diversity, and Inclusion

At Oxfordshire County Council, we are proud of our diverse workforce. Everyone is accepted for who they are, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or on maternity or family leave. We have a number of staff network groups which provide peer support, education, and safe spaces for all.

Our Commitment to:
Guaranteed Interview Schemes

As a Disability Confident employer, we guarantee an interview for disabled applicants who meet the essential criteria for the job. We also guarantee interviews to care leavers who have completed further education and who meet the essential criteria for the job. For those leaving care without any further education, we guarantee an interview for our apprenticeships. We are also committed to helping and supporting those transitioning from HM Armed Forces to civilian life and guarantee an interview for those demonstrating the essential criteria for the role within three years of leaving the service.

Our Commitment to:
Safeguarding

Oxfordshire County Council is committed to safeguarding and promoting the welfare of children, young people, and adults. We expect all employees, workers, and volunteers to share this commitment. We will ensure that all our recruitment and selection practices reflect these commitments.

Our Commitment to:
Flexible Working

We are open to discussions about flexible working, which can include flexi-time, part-time working, job sharing, nine-day fortnights, and annualised hours, depending on the requirements of the role and the service.

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