Energy Finance Manager

TieTalent; Hoddesdon; On-site; GBP 30,000 - 45,000; Full time

Job summary

A prominent property management company seeks an Energy Finance Manager to oversee financial processes related to heat networks. Responsibilities include managing billing agents, addressing customer queries, and ensuring the financial reconciliation of funds. Ideal candidates will have an background in accountancy, proficiency in Microsoft applications, and strong communication skills. AAT qualification is preferred.

Benefits

27 days holiday plus bank holidays

2 paid volunteer days annually

Healthcare cashback plan

Pension scheme (matched up to 7%)

Sponsorship for study and professional qualifications

Access to discounts and exclusive offers

Qualifications

• AAT qualified or working towards qualification.
• Background in accountancy or bookkeeping.
• Proficiency in Microsoft Word, Outlook, and Excel.

Responsibilities

• Manage external billing agents and facilitate debt collection.
• Respond to customer queries about outstanding debt.
• Oversee financial management and reconciliation of heat network funds.

Skills

Attention to detail

Time management

Communication

Customer service

Decision-making

Education

AAT qualification

Accountancy background

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

(Closed) Residential Management Group (RMG)

Join the RMG family and become part of one of the largest and most respected property management companies, with a portfolio spanning over 144,000 households across the UK. We offer a variety of job opportunities in property management, finance, customer service, and more, making us a great place to work.

Our employees have the opportunity to learn, develop, and grow in their careers and reach their full potential.

Role Purpose:

As Energy Finance Manager for the Heat Network at RMG, you will manage external billing agents, facilitate debt collection, respond to customer queries about outstanding debt and billing arrangements, and oversee the financial management and reconciliation of heat network funds.

Location:

This role is based full-time at our offices in Hoddesdon, EN11 0DR.

Key Responsibilities:

• Respond to customer queries regarding their district heating accounts.
• Liaise with billing providers on tariff setting and debt recovery.
• Coordinate the transfer of debt from billing agents into RMG's processes.
• Attend meetings with key clients to discuss issues and resolutions.
• Provide training and coaching to colleagues on completion processes.
• Offer escalation support for complex queries and problems.
• Adhere to company policies, procedures, and processes.

Essential Skills and Experience:

• Background in accountancy or bookkeeping.
• AAT qualified or working towards qualification.
• Proficiency in Microsoft Word, Outlook, and Excel (Intermediate level).
• Strong attention to detail and time management skills.
• Excellent communication skills and high-level customer service ability.
• Ability to make decisions independently and collaboratively, supported by evidence.

Preferred Qualifications:

• Member level IRPM qualification.
• Knowledge of Heat Network Regulations or the wider utilities sector.
• 37.5-hour workweek with a competitive salary.
• 27 days holiday plus bank holidays and 2 paid volunteer days annually.
• Healthcare cashback plan covering optical, dental, physiotherapy, GP charges, with 24/7 remote GP access.
• Sponsorship for study and professional qualifications (up to 5 study days).
• Pension scheme (matched up to 7%) and life assurance (4x salary).
• Access to discounts, vouchers, cashback, and exclusive offers through Our Place Rewards.

Next Steps:

If you meet the criteria and are ready to advance your career, click apply to be redirected to our careers site for more details and to apply directly.

For support with your application, please contact our skills and employment team at [e-mail] if you are a Places for People customer.

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