Energy Adviser

www.findapprenticeship.service.gov.uk - Jobboard; Liverpool City Region; On-site; GBP 60,000 - 80,000; Full time

Job summary

A local service provider in Liverpool is seeking an Energy Adviser to provide advice on energy support to vulnerable individuals at risk of fuel poverty. The role requires excellent communication skills and will involve home visits to help individuals with payment methods, energy efficiency, and maximizing benefits. Applicants must complete the City and Guilds NEA Level Energy Awareness exam within two months. This position is an opportunity to develop your skills in a supportive environment.

Qualifications

• Ability to provide multi-channel advice service to vulnerable consumers.
• Must have completed the City and Guilds NEA Level Energy Awareness exam within 2 months.

Responsibilities

• Provide home visits to fuel poor consumers.
• Guide on energy payment methods and supplier help.
• Advise on energy efficiency and Smart Meters.

Skills

Excellent communication skills

Motivated and willing to learn

Education

City and Guilds NEA Level Energy Awareness

Job description

This role is part of a brand-new service which is being delivered across Liverpool and will provide dedicated energy and welfare support to individuals who are vulnerable and in or at risk of fuel poverty.

As Energy Adviser, you will provide a multi-channel advice service, including home visits, to fuel poor and vulnerable consumers who are struggling to pay their bills or require better deals on energy. That advice will include:

guidance on the most appropriate payment methods.

information on how to access help from energy suppliers.

energy efficiency measures and ways to save on bills.

information about Smart Meters.

maximising benefit and other income.

You will also need to have passed the City and Guilds NEA Level Energy Awareness exam within 2 months of starting the role.

You will have excellent communication skills, be confident, motivated and willing to try new things. We’re not looking for the finished article, if you have the right attitude then we can help to develop your skills.