Endpoint Engineer

Wheatley Housing Group Limited; Glasgow; Hybrid; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Contributory pension

Excellent leave entitlements

Staff inclusion networks

Employee assistance programme

Job summary

Wheatley Solutions in Glasgow seeks an Endpoint Engineer to join the IT Customer Services and Support team. You will help ensure colleagues have the devices and technology they need, supporting deployments and workplace tech services across offices and sites.

You will work in a fast-paced environment delivering high-quality support, contributing to digital transformation and ongoing improvement across the organisation. A full UK driving licence and willingness to travel are required.

Qualifications

• experience delivering endpoint and workplace technology services
• on-site technical support experience
• knowledge of Microsoft 365 and Windows devices
• experience with endpoint management platforms
• experience supporting mobile devices
• strong troubleshooting and problem-solving skills
• excellent communication and ability to explain technical issues to non-technical audiences
• good organisational skills across multiple locations
• experience supporting device deployments and technology rollout
• customer-focused approach and ability to work in a fast-paced environment

Responsibilities

• support colleagues with endpoint and workplace technology services
• provide on-site technical support and resolve end-user issues
• assist with device deployments and technology rollouts
• contribute to major technology improvement programmes
• support digital transformation and continuous improvement

Skills

Endpoint support

On-site tech support

Microsoft 365

Windows devices

Endpoint management

Mobile devices

Troubleshooting

Communication skills

Workload management

Continuous learning

Tools

Microsoft Intune

Endpoint management platforms

Job description

Closing date: 31 August 2026

Contract: Permanent

Contact email: [e-mail]

Location: Glasgow - This is an office and site-based role. Regular travel to Wheatley offices is required.

Organisation: Wheatley Group

Hours: Full time

Contact phone: [phone]

Wheatley Solutions

Job title: Endpoint Engineer

Contract: Permanent

Work pattern: 35 hours per week worked Monday to Friday

Location: Glasgow - This is an office and site-based role. Regular travel to Wheatley offices is required.

Do you want to work with a values-driven organisation that makes a difference to people’s lives? Come and join Wheatley as Endpoint Engineer.

About the role

We are looking for enthusiastic and customer-focused Endpoint Engineers to join our IT Customer Services and Support team and play a key role in supporting colleagues across Wheatley. This is an exciting opportunity to be part of a dedicated on-site engineering capability that delivers high-quality technology support, device deployment and workplace technology services across our offices and operational locations.

You will help ensure colleagues have the devices, equipment and technology they need to work effectively, while supporting major technology improvement programmes that contribute to better services for our customers and communities. This role offers the opportunity to work in a fast-paced environment where your expertise and commitment to excellent customer service will directly support service delivery, digital transformation and continuous improvement across the organisation.

Who are we looking for?

We're looking for practical, proactive and customer-focused technology professionals who enjoy solving problems, building relationships and delivering excellent outcomes.

You’ll have:

• experience supporting colleagues through the effective delivery of endpoint and workplace technology services;
• experience providing on-site technical support and resolving end-user technology issues;
• knowledge of Microsoft 365, Windows devices and endpoint technologies;
• experience using endpoint management platforms such as Microsoft Intune or similar solutions;
• experience supporting smartphones, tablets and mobile device technologies;
• strong troubleshooting and problem-solving skills;
• excellent communication skills and the ability to explain technical issues to non-technical audiences;
• strong organisational skills with the ability to manage a varied workload across multiple locations;
• experience supporting device deployments, replacements and technology rollout activities;
• a customer-focused approach and the ability to thrive in a fast-paced environment; and
• a commitment to continuous learning and professional development.

You'll also be collaborative, adaptable and driven to deliver excellent outcomes, while building strong relationships and supporting continuous improvement across the organisation.

As travel is an essential part of this role, you must hold a full UK driving licence and be willing to travel regularly to Wheatley offices and operational locations throughout Scotland.

Over the coming years, Wheatley will continue to invest in modern workplace technology, cyber security and endpoint services. This role offers the opportunity to contribute to significant technology improvement programmes while helping colleagues deliver services that make a real difference to people’s lives.

You’ll be part of a collaborative team that values innovation, continuous improvement and excellent customer service, with opportunities to develop your skills and contribute to the future direction of workplace technology across the Group.

The benefits we offer

We offer a sector-leading benefits package.

The successful candidate will receive:

• a rewarding career with a competitive salary;
• access to a contributory pension scheme;
• excellent leave entitlements;
• enhanced maternity, paternity, adoption and shared parental leave;
• contributions towards dental, optical, driving lessons and more;
• access to staff inclusion networks promoting an inclusive workplace; and
• 24/7 access to our employee assistance programme.

Committed to inclusion

At Wheatley, are always looking to improve diversity within our teams. We want to create an inclusive environment where everyone can contribute their best work and achieve their full potential.

We actively celebrate our individual differences and recognise the collective strength this brings our organisation. It’s important our teams represent the communities we serve, and we welcome applications from any under-represented groups.

Closing date: Monday 31st of August at 5pm

We want all our candidates to shine. If you need any reasonable adjustments to help you feel more comfortable during the recruitment process, please contact [e-mail]