Endoscopy Coordinator | The Royal Marsden NHS Foundation Trust

The Royal Marsden NHS Foundation Trust; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading cancer care organization in Greater London is seeking an Endoscopy Coordinator to manage internal referrals and patient bookings. The role requires excellent communication skills and extensive administrative experience in a medical setting. The successful candidate will thrive in a multi-disciplinary team environment and contribute to high-quality patient care. This position is not eligible for work permits, candidates must already have the right to work in the UK.

Qualifications

• Must be enthusiastic and experienced in a patient contact environment.
• Experience in a multi-disciplinary environment is essential.

Responsibilities

• Work collaboratively with administrative staff for efficient service.
• Manage booking and discharge of Endoscopy patients.
• Ensure accuracy of patient records in EPR and Endobase systems.

Skills

Good communication skills

Flexibility

Reliability

Organised approach to work

Education

Substantial experience in a relevant medical setting

Tools

Microsoft Office skills

Knowledge of medical terminology

Job description

The Endoscopy Coordinator role provides an invaluable patient-focused service, working within the clinical units of the hospital. The main responsibilities will be processing internal referrals and bookings, managing the endoscopy waitlist in line with National Cancer Waits times, dealing with patient queries, and providing a high-quality administration service at a leading Cancer Centre which prides itself on clinical excellence.

The successful candidate will be enthusiastic and experienced, who enjoys patient contact and working in a multi-disciplinary environment to support the delivery of a quality service. You must be able to demonstrate good communication skills, flexibility, reliability, and have an organised approach to work.

This role is an excellent opportunity to develop your administrative skills in a fast-moving and dynamic department within the NHS. Substantial experience working as an administrator in a relevant medical setting is required for this post. Excellent Microsoft office skills and knowledge of medical terminology are essential.

Key Responsibilities:

• Work collaboratively with other administrative staff to deliver an efficient, welcoming reception service, whilst managing other essential duties.
• Lead in the reception of patients to the Endoscopy Suite while being supported by the rest of the Endoscopy Team.
• Ensure efficient administration of all aspects of patient referral, admissions, discharge, and bookings in Endoscopy in liaison with endoscopy suite ward nursing staff.
• Maintain a booking system for admission and discharge of Endoscopy patients to the ward/department/home.
• Manage the waiting list system to support the management team in delivering the endoscopy service within mandated timeframe and rules, in accordance with current best practice.
• Run lists on a daily basis for outstanding histopathology reporting, print off these reports, and ensure that they are made available for consultant review.
• Be actively involved in the management of the Trust EPR and Endobase systems to ensure that patient records are accurate.

The Royal Marsden NHS Foundation Trust is a world-leading cancer centre. Our role is to offer our patients the best cancer care available anywhere in the world, and to continue to make a global contribution to finding better ways of diagnosing and treating cancer.

We are an equal opportunities employer and welcome applications from all sections of the community. Please note that this position will not attract a work permit or visa and so only applications from individuals already free to work in the UK without restrictions will be considered.