Endoscopy Clinical Support Worker

North Cumbria Integrated Care NHS Foundation Trust; Carlisle; On-site; GBP 24,000 - 28,000; Full time

Job summary

A regional healthcare provider in Carlisle is seeking a dedicated Band 3 Clinical Support Worker for the Endoscopy Unit. Responsibilities include assisting Registered Nurses and ensuring high-quality care for patients. Candidates should hold a Level 3 vocational qualification and have a commitment to the National Care Certificate. This role offers training opportunities and a supportive environment. Benefits include NHS discounts and a competitive pension scheme.

Benefits

27-day holiday scheme rising to 33 after 10 years

Flexible working scheme

NHS discounts

Salary sacrifice schemes

Excellent opportunities for development

Competitive NHS pension scheme

Qualifications

• Previous experience in endoscopy is advantageous but relevant clinical support experience will be considered.
• Experience of working in health or social care is essential.

Responsibilities

• Assist Registered Nurses in preparation of the environment and patients for endoscopy procedures.
• Deliver high quality patient care and ensure patient comfort and dignity.

Skills

Clinical Skills

Technical Knowledge

Patient Advocacy

Teamwork & Communication

Adherence to Policies

Education

Level Three vocational qualification or equivalent

Numeracy and literacy level two

National Care Certificate or commitment to complete

Job description

Job Summary

Band 3 Clinical Support Worker – Endoscopy CIC – up to 37.5 hours per week. We are seeking a highly motivated and enthusiastic clinical support worker to join our friendly team at the CIC Endoscopy Unit. The Endoscopy Service is predicted to continue to increase in demand over time and there is a plan to expand the unit with additional rooms, improved patient care and updated facilities. The department offers all types of diagnostic and therapeutic endoscopy procedures for both in‑patients and out‑patients. You will need to be driven and prepared to deliver high quality care and attention to detail. In this role there is an excellent opportunity to look forward to a full development of your career and support from an excellent and friendly endoscopy team.

Main Duties

Assist Registered Nurses in all aspects of endoscopy work including preparation of the environment and patients for their procedures. Previous experience in endoscopy would be a strong advantage but relevant clinical support experience will be considered. Training is provided in house and there is an excellent supportive working environment to meet your training and development needs with a named mentor.

Skills & Knowledge Required

• Clinical Skills – perform basic clinical duties, including vital sign monitoring and assist with procedure‑specific tasks. Cannulation and venepuncture.
• Technical Knowledge – understanding of endoscopy equipment and proper decontamination procedures.
• Patient Advocacy – act as a patient advocate, ensuring comfort and dignity throughout the process.
• Teamwork & Communication – strong communication skills to work effectively with the nursing team and clinicians.
• Adherence to Policies – strict adherence to Trust policies, including patient safety, infection control and confidentiality.

About Us

At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county. Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:

• Being a clinically led organisation
• Quality and safety at the heart of our Trust
• A positive patient experience every time
• A great place to work
• Managing our money well

Benefits

• 27‑day holiday scheme rising to 33 after 10 years
• Flexible working scheme
• NHS discounts
• Salary sacrifice schemes including lease cars and cycle to work
• Excellent opportunities for development
• Competitive NHS pension scheme

Essential Qualifications & Experience

• Level Three vocational qualification or alternative shorter courses
• Numeracy and literacy level two
• Equivalent knowledge and experience in a range of clinical care duties equivalent to Level 3
• National Care Certificate or commitment to complete within 12 weeks of commencing employment
• Experience of working in health or social care

Desirable Qualifications & Experience

• Undertaken relevant additional training for Clinical Support Workers
• Computer skills
• Clinical policies and procedures
• Evidence of understanding of Trust business

Personal Circumstances

• Willing to work flexible hours including nights, weekends and bank holidays

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a Disclosure and Barring Service check which will be deducted from salary over a four month period or a one-off payment.

Employer Details

North Cumbria Integrated Care NHS Foundation Trust Endoscopy Unit, Newtown Road, Carlisle, CA2 7HY Website: https://www.ncic.nhs.uk/