End Point Assessment (EPA) Delivery Manager

BCS; Swindon; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading assessment organization is seeking an experienced End Point Assessment Delivery Manager to oversee the delivery of assessments and ensure compliance with quality standards. This role requires strong leadership and communication skills, as you will be managing both delivery and assessment teams. The position offers a hybrid working model and is based in Swindon, United Kingdom.

Qualifications

• Experience in managing delivery of assessments.
• Strong communication and leadership skills.
• Ability to ensure compliance with regulatory standards.

Responsibilities

• Manage the full lifecycle of End Point Assessments.
• Lead and coordinate a team of internal EPA Assessors.
• Oversee EPA Coordinators in managing assessment schedules.

Job description

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End Point Assessment (EPA) Delivery Manager, Swindon

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Client:

BCS

Location:

Swindon, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6726108c63c6

Job Views:

26

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

We are now recruiting for an EPA Delivery Manager to join our EPA Delivery team, in a permanent capacity, working full-time (hybrid), with frequent travel to our Swindon head office.

About the role

This role is responsible for managing the end-to-end delivery of End Point Assessment and ensuring an outstanding customer experience.

The role oversees with management of both the delivery and assessment teams, ensuring maximum utilisation rates for our internal Digital End Point Assessors and adherence to quality standards.

The EPA Co-ordinator team ensure that the assessments meet the required standards, manage assessment schedules and maintain communication with training providers and stakeholders.

The role also ensures compliance with relevant qualifications standards, addresses any issues or disputes and supports continuous improvement in the assessment process.

Key responsibilities:

• Manage the full lifecycle of End Point Assessments, ensuring high-quality delivery and adherence to regulatory standards.
• Lead and coordinate a team of internal EPA Assessors, maximising utilisation rates and ensuring high-quality assessments.
• Oversee and support a team of EPA Coordinators in managing assessment schedules and logistics.
• Maintain communication with training providers, apprentices, and key stakeholders to ensure a seamless assessment process.
• Ensure compliance with relevant qualification and accreditation frameworks, including regulatory and industry standards.
• Monitor and improve assessment processes, identifying areas for efficiency and quality enhancement.
• Address and resolve any issues, disputes, or complaints arising from assessments.
• Provide training, guidance, and professional development opportunities for the EPA team to uphold best practices.
• Implement and monitor quality assurance measures, ensuring consistency and fairness in assessment outcomes.
• Report on assessment performance, resource utilization, and compliance metrics to senior leadership.
• Flexibility is required of all job holders to adjust responsibilities as required from time to time by their Line Manager/Divisional Director.
• All staff will live the BCS’ values and support our purpose.
• Continually looking at ways to make improvements to systems, processes, and procedures.
• The content and reporting lines detailed in this job description may be reviewed and changed from time to time to reflect organisational requirements.