Enablement Pod Platform SME

Hitachi, Ltd.; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Hybrid work model

Health and wellness plan

Private healthcare

Pension scheme

Volunteer day

Job summary

GlobalLogic seeks an experienced Platform SME to design and deliver reusable CI/CD templates, tooling, and AI-native platform capabilities for a central enterprise platform.

You will build Claude Code skills, MCP servers, and agentic tooling while promoting self-service adoption and secure by design assets across client teams. The role requires strong platform engineering and collaboration within governance frameworks.

Qualifications

• Strong software and platform engineering skills with production experience building developer tooling and CI/CD pipelines.
• Hands-on experience with Claude Code (or equivalent agentic CLI tooling) and building subagents, MCP servers, and AGENTS.md/CLAUDE.md context files.
• Platform-as-a-product mindset with reusable assets, discoverability, and self-service adoption.
• Deep hands-on experience with GitLab CI and transferable experience from GitHub Actions, Jenkins, or Azure DevOps.
• Experience with infrastructure-as-code (Terraform, Pulumi, CloudFormation) and container orchestration (Kubernetes, ECS).
• Understanding of AI-native SDLC practices and encoding them into platform tooling.
• Experience building/publishing reusable packages or libraries with proper versioning and docs.
• Strong security-focused engineering: SAST/DAST, secret management, and policy-as-code.

Responsibilities

• Design and build reusable CI/CD templates, pipeline components, and infrastructure patterns for the central platform offering.
• Develop Claude Code skills, subagents, and MCP servers distributed to client teams.
• Implement golden path templates including scaffolding, pipeline config, security guardrails, and AI-native defaults.
• Maintain asset delivery, versioning, distribution, compatibility testing, and documentation.
• Co-develop shared infrastructure components with federated platform teams within governance.
• Address feedback from delivery squads, debug integration issues, and evolve patterns.
• Design assets for self-service and write docs to reduce support tickets.
• Contribute to architectural decisions and design reviews with the Platform Team Lead.

Skills

CI/CD pipelines

Infrastructure automation

Claude Code

Agentic CLI tooling

GitLab CI

Terraform

Kubernetes

Security-first engineering

Platform engineering

Backstage templates

Cookiecutter

Yeoman

Hygen

OpenTelemetry

Grafana

Datadog

Tools

Claude Code

GitLab CI

Terraform

Pulumi

CloudFormation

Kubernetes

ECS

Backstage

Helm

Cookiecutter

Yeoman

Hygen

OpenTelemetry

Grafana

Datadog

Job description

Job Description

We partner with leading Financial Services organizations to deliver large-scale digital transformation, cloud, data, AI, and platform modernization initiatives across global delivery models. We are looking to hire an experienced Platform SME

Requirements

Strong software and platform engineering skills with production experience building developer tooling, CI/CD pipelines, and infrastructure automation
Hands-on experience with Claude Code (or equivalent agentic CLI tooling — Cursor, Codex CLI, Cline, Aider): writing custom skills, building subagent systems, implementing MCP servers, and authoring AGENTS.md/CLAUDE.md context files
Platform-as-a-product mindset: builds reusable assets with their consumers in mind, prioritises discoverability and self-service, and validates designs against real adoption rather than assumed need
Deep hands-on experience with GitLab CI; transferable expertise from GitHub Actions, Jenkins, or Azure DevOps also welcome — not just using these, but building reusable components and templates for others
Experience with infrastructure-as-code (Terraform, Pulumi, CloudFormation) and container orchestration (Kubernetes, ECS)
Understanding of AI-native SDLC practices and how to encode them into platform tooling (automated quality gates, agent-triggered workflows, prompt-aware build steps)
Experience building and publishing reusable packages, templates, or internal libraries — with proper versioning, documentation, and consumption patterns
Strong understanding of security-first engineering: encoding SAST/DAST integration, secret management, and policy-as-code into central platform assets
Ability to work autonomously on complex technical problems while collaborating closely with the team on shared standards
Desirable Skills & Experience
Experience with project scaffolding and template engines (Backstage software templates, Cookiecutter, Yeoman, Hygen, Copier) and chart/module systems (Helm, Terraform modules)
Background in developer experience research — understanding how engineers consume platform tooling and designing for adoption
Experience with observability and monitoring (OpenTelemetry, Grafana, Datadog) — particularly instrumenting developer workflows
Experience in financial services or similarly regulated environments

Job Responsibilities

Design and build reusable CI/CD templates, pipeline components, and infrastructure patterns that form the core of the central platform’s offering
Develop Claude Code (or equivalent agentic CLI tooling) skills, subagents, and MCP servers that become the standard AI tooling distributed to all client teams
Implement golden path templates — project scaffolding, pipeline configuration, security guardrails, AI-native workflow defaults, etc.
Maintain and evolve how platform assets reach engineering teams: versioning, distribution across the appropriate channels (version-controlled component repos, package registries, deployed agent services), compatibility testing, and documentation
Co-develop shared infrastructure components with federated platform teams, working within their governance and standards frameworks
Respond to feedback from delivery squads — debugging integration issues, evolving patterns based on real-world usage, and building new platform assets as needs emerge
Treat consuming engineers as customers: design assets to be self-service, write the docs and examples that remove the need for a support ticket, and instrument usage so the team knows what’s actually being adopted
Contribute to architectural decisions and participate in design reviews with the Platform Team Lead

#LI-SB9

What we offer

Why work at GlobalLogic

Our goal is to build an inclusive positive culture where everyone can feel comfortable being themselves, empowering our people to create their own high standards and therefore more value. We work together to promote fairness while recognising, valuing and embracing differences – providing a transparent support structure and generous training budget to help our people develop skills to progress their career. Our region also supports a hybrid model which can flex across a wide spectrum of working options determined by our business, customer and individual needs.

You’ll benefit from a comprehensive health and wellness plan, private healthcare (clinical and mental wellbeing), and discounted gym memberships. We offer a fantastic benefits package including a competitive pension scheme and recognition schemes through bonus/reward initiatives. Colleagues are entitled to an annual volunteering day – so you can take time to support a cause close to your heart. We also love to stay social at our trips to the zoo, quiz nights, sports events, theatre trips and much more.

We are an equal opportunities employer. It is our policy to promote an environment free from discrimination, harassment and victimisation.

About GlobalLogic

GlobalLogic is a full-lifecycle product development services leader that combines chip-to-cloud software engineering expertise and vertical industry experience to help our customers design, build, and deliver their next-generation products and digital experiences. We expertly integrate design, complex engineering, and agile delivery capabilities to deliver superior business outcomes for global brands in telecom, automotive, healthcare, technology, media and entertainment, manufacturing, and semiconductor industries.

Headquartered in Silicon Valley, GlobalLogic employs over 25,000 designers and engineers across the globe. Analysts like NASSCOM and Zinnov have recognized us for being a top company in our field, and we are consistently nominated as a preferred employer by both global HR consultative firms and local job boards. By creating a work environment that is exciting and flexible, and by fostering growth through ongoing learning and development programs, we empower our employees to achieve both their professional and personal goals.

At GlobalLogic, we make amazing products — and careers.