EN - Sales Manager

AccorHotel; Wembley; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading hotel brand in Wembley is seeking a passionate Sales Manager to drive hotel revenue through excellent relationship management and keen market analysis. This role involves overseeing sales team operations, making strategic commercial decisions, and ensuring client satisfaction. The ideal candidate will possess strong organizational and interpersonal skills and have a minimum of 2 years' relevant experience, ready to excel in a dynamic environment.

Benefits

Discount Card for Accor Hotels worldwide

Complimentary stays in UK hotels

Performance bonus of up to 20%

Free meals on duty

Discounted accommodation rates globally

Comprehensive development programs

Qualifications

• Minimum 2 years of experience in a similar role.
• Strong knowledge in managing large group bookings.
• Experience in a competitive events-driven environment preferred.

Responsibilities

• Manage day-to-day operations of Reservations and Sales teams.
• Develop relationships with clients to generate repeat business.
• Analyze e-commerce campaign results to ensure alignment with expected ROIs.

Skills

Commercial decision-making

Revenue management

Interpersonal skills

Attention to detail

Organizational skills

Job description

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Through your passion and motivation, you sell memorable experiences to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and bonds with your guests.

What’s in it for you:

• A Discount Card to be used in Accor Hotels Worldwide for hotel stays and food & beverage discounts
• Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&C)
• Performance bonus of up to 20% of your yearly salary based on hotel and personal targets
• Free meals on duty
• Discounted accommodation rates with Accor Hotels globally
• Regular performance reviews to ensure you receive ongoing feedback to help you grow and develop in your role
• Comprehensive development programs via the Accor Academy

Job Description

Sales Manager

Through your passion and motivation, you sell memorable experiences to guests who stay in your property. You are professional and knowledgeable about your property, and you build strong relationships and bonds with your guests.

What’s in it for you:

• A Discount Card to be used in Accor Hotels Worldwide for hotel stays and food & beverage discounts
• Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&C)
• Performance bonus of up to 20% of your yearly salary based on hotel and personal targets
• Free meals on duty
• Discounted accommodation rates with Accor Hotels globally
• Regular performance reviews to ensure you receive ongoing feedback to help you grow and develop in your role
• Comprehensive development programs via the Accor Academy

Qualifications

Knowledge of industry/travel trends to develop and monitor the hotel’s commercial strategy in conjunction with the GM.

Able to make commercial decisions to maximize MICE & Rooms income daily.

Top line forecasting and revenue management skills.

Great attention to detail and organizational skills are essential for this fast-paced role to meet all deadlines for Groups, MICE & Corporate RFP requests.

Excellent interpersonal skills to develop relationships with local clients, direct bookers, and agency bookers, ensuring a strong base of new and repeat business.

Strong knowledge in quoting, converting, and managing large group bookings is essential.

Experience in a large events-driven competition is preferred.

Minimum 2 years of experience in the role would be ideal.

Additional Information

• Manage the day-to-day operations of the Reservations and Sales teams, ensuring compliance with schedules.
• Ensure our content and social media KPIs are met.
• Analyze results of e-commerce campaigns and promotions to ensure investment levels align with expected ROIs.
• Generate new business through marketing initiatives.
• Conduct local research for potential new local business.
• Maintain records and ensure appropriate follow-up with your GM, RSM, and the Accor MICE sales team.
• Actively manage business bookings and relations with key entertainment clients and sports/football team travel managers.
• Ensure contracts, pro-forma, and credit checks are always issued and followed up on.
• Represent the hotel in local stakeholder meetings and Accor sales events.