EN - Hackett - Supervisor Gatwick 32 hrs per week

Hackett Ltd; Gatwick; On-site; GBP 23,000 - 27,000; Full time

Job summary

Hackett Ltd in the United Kingdom is seeking a driven Supervisor to lead the sales team, ensure brand standards, and support daily store operations in Gatwick. You will work closely with the Assistant Store Manager and Store Manager to deliver outstanding customer experiences.

The role focuses on team development, achieving commercial targets, and maintaining a high-quality brand image across all touchpoints.

Qualifications

• Fashion retail experience, minimum two years
• Fluent English, level B2 (minimum)
• Team building skills
• Results oriented

Responsibilities

• Lead and develop the sales team, supporting the Store Manager and enabling internal growth.
• Drive sales with plans and ensure brand image throughout the sales process.
• Enhance customer experience and loyalty through high-quality service.
• Oversee shop operations including inventories, stock, cash register, daily reports, and scheduling.

Job description

At Hackett, we believe that every stitch is a work of art. Whatever your career path, we
strive to nurture talent and care in every department, prioritising creativity, quality and
our attention to detail at every stage of the production process.

If you are creative at heart, possess meticulous attention to detail and appreciate ingenuity and British heritage, join our team today and embark on a new adventure.

What we are looking for:

We are looking for a driven and passionate Supervisor to join our team!

Your main goals as a Supervisor are to enthusiastically transmit the
passion for the brand to the sales team and to support the day-to-day running the store
operations, working hand in hand with the Assisant Store Manager and Store Manager and driving sales through
product knowledge and team management.

Our dream is that every client feels and shares our brand identity, in a way that they
are willing to come back again to our stores, to make this happen, we need you!

Key responsibilities of the role:

Team Management: Enthusiastically transmit passion for the brand to the sales
team, supporting the Store Manager, enabling the internal development of the
people who work with you.

Sales: Leads, together with the Store Manager, the achievement of commercial
targets and KPIS, engaging the sales team through action plans and, at the
same time, ensuring a careful brand image throughout the sales process.

Customer experience: Attracts and builds customer loyalty by paying attention
to every detail, offering the highest quality service.

Shop operations: Ensures compliance with procedures such as inventories,
stock management, cash register, daily reports, team schedule management,
etc.

Requirements

How we picture you:

You are a motivated, energetic, people person, and team player. You are very detail-
oriented, proactive, and creative. You are ready to learn new skills that will help you to
build an exciting career with us.
Fashion is your passion. You are analytical, you know how to prioritize, and you have
clear organizational skills. Also, you know how to drive your team to succeed, leading
by example. You have experience managing store teams, and monitoring sales and
customer service.

What you need to succeed in this role

Fashion retail experience, minimum two years
Fluent English, level B2 (minimum).
Team building skills
Results oriented

What we offer you:

We offer you to become part of a global fashion company with endless possibilities to
develop new skills and grow. Come and work in an inspiring and dynamic team with
colleagues from all over the world in a diverse and inclusive culture. You can count on
a large discount on all our brands so you can wear our clothes with pride.

AWWG is the global fashion group behind the brands Pepe Jeans London, Hackett, and Façonnable. We are also the Iberia brand Agency for Tommy Hilfiger and Calvin Klein in Spain and Portugal