Empty Homes Project Coordinator

Social Business Brokers; Leeds; On-site; GBP 25,000 - 45,000; Full time

Job summary

Join a passionate social enterprise dedicated to transforming empty houses into homes in Leeds. As a Project Coordinator, you'll play a crucial role in supporting property owners, managing relationships, and delivering tailored solutions. This dynamic position offers a chance to make a real impact in the community while working closely with local councils and stakeholders. Your strong communication, problem-solving, and project management skills will be essential in this role. With a competitive salary and benefits package, this is an exciting opportunity for someone looking to contribute to meaningful social change.

Benefits

Generous holidays

Pension scheme

Company health care plan

Mileage paid for travel

Qualifications

• Experience in project coordination and managing relationships with stakeholders.
• Strong communication skills and the ability to work independently.

Responsibilities

• Coordinate the Empty Homes Doctor service to assist property owners.
• Prepare detailed reports and provide direct support to owners.

Skills

Excellent written communication

Excellent verbal communication

Research skills

Analytical skills

Problem-solving

Relationship building

Project coordination

Empathy

Tools

CRM system

Social media platforms

Job description

We are a dynamic and passionate social enterprise committed to making a positive impact in the Leeds community. Our purpose is to help our clients turn their empty houses into homes. We are looking for a motivated and experienced Project Coordinator to join our small, dedicated team and help us achieve our goals.

You’ll find no two days the same in this role. Working in close partnership with a small group of key stakeholders, you’ll be coordinating new enquiries through mail outs and calls and completing house visits. You’ll liaise closely with Leeds City Council and others to assess owners’ needs and find the best solution to bring their properties back into use. You’ll be responsible for producing high-quality reports and ensuring our systems remain accurate and up to date, whilst telling our story to the community using the power of our social media platforms.

You’ll be an excellent team player along with the ability to independently manage your own caseload. Excellent written and verbal communication skills are a must, together with strong research and analytical skills. We’re a small team, so problem solving and use of initiative is essential, along with a pragmatic, “can-do” attitude towards helping our owners. Your empathy, positivity, and compassion will be an asset as we work to achieve our social aims.

In return, you’ll receive a competitive salary and benefits package including generous holidays, a pension scheme, and a company health care plan. And of course, you’ll have the opportunity to make a meaningful impact in the community from day one.

Please note, the role requires independent travel across Leeds, so a full driving license and access to a car is essential (mileage paid).

Job Purpose:

The Empty Homes Doctor Coordinator plays a pivotal role in helping owners of empty properties to bring their homes back into use. Many empty home owners face unique challenges; the support we provide is tailored to each individual and their property. The role requires a blend of problem-solving, relationship building, and hands-on project coordination to create sustainable solutions for empty home owners.

Key Responsibilities:

1. Empty Homes Doctor Service Delivery: Manage and coordinate the service to assist property owners in bringing empty homes back into use.
2. Bespoke Reporting: Prepare detailed and tailored Empty Homes Doctor reports for each property, offering practical information and solutions.
3. Owner Support: Provide direct support to property owners both in person and over the telephone, addressing their concerns and providing vital information.
4. Relationship Building: Develop and maintain strong relationships with a network of trusted suppliers and contractors, ensuring a seamless service for property owners.
5. Case Management: Oversee ongoing case management for each property, tracking progress and ensuring timely completion of projects.
6. Lead Generation: Actively generate new business opportunities through targeted marketing campaigns aimed at empty property owners.
7. Stakeholder Liaison: Work closely with local councils, property professionals, and other stakeholders to ensure coordinated efforts in tackling empty homes.
8. Impact Reporting: Monitor and report on the outcomes and impact of the service, providing valuable insights for stakeholders.
9. Administrative Support: Maintain accurate records, reports, and documentation to ensure efficient service delivery.
10. CRM Management: Update and manage the CRM system to track client interactions, service delivery, and progress.
11. Data Processing: Process and analyse data related to empty homes.
12. Marketing and Communications Support: Assist with the creation and distribution of marketing materials and communications to raise awareness of the service.
13. Social Media Management: Manage social media platforms to engage with potential clients, share success stories, and promote the service.

Additional Responsibilities: As part of a small, dynamic team within Social Business Brokers CIC, your role may evolve to include other tasks as needed to ensure the success of the organisation’s mission. Flexibility and a proactive approach are key to this role.

To Apply: Please send your CV and a cover letter detailing your experience and why you are passionate about this role to [e-mail] by 17th February 2025.

We may close the application window earlier than the stated deadline if we receive an overwhelming number of applications. To ensure your application is considered, we encourage you to apply as soon as possible.

Seniority level

Mid-Senior level

Employment type

Full-time

Industries

Non-profit Organizations