Employment & Support Coach

Bounce Back is a Charity and a Social Enterprise that works with people both inside and outside of prison who may be at risk of or have a history of offending and substance use. We have been part of the Change Grow Live family since 2020. Bounce Back are focused on supporting people to change the direction of their lives and reduce offending, to shape a society where everyone can look forward to a bright future.

Are you committed to Bounce Back’s belief that everyone has the ability to change and deserves an opportunity to do so? We are looking for a passionate and proactive people person who thrives under pressure and is adaptable to the demands of a changing environment to join our Employment Services team.

The ADDER team will support participants to access and engage effectively with treatment services with a key focus placed on continuity of care for prison leavers returning to the borough. The team will be creating individual tailored support plans ensuring accessible routes to training and employment that will support recovery.

Where: Tower Hamlets & some travel to London HQ and Prisons

Hours: 37.5

Salary: £28,000 - £33,000 dependent on experience

Contract: Fixed Term Contract until March 2026

About Us: Bounce Back is a charity and social enterprise that exists to give young people and adults who for whatever reason are at risk of, or have a history of offending, the opportunity to thrive as individuals and shape a society where everyone can look forward to a bright future. We believe everyone can change and should be given the opportunity to do so.

• We do this through our broad offer of diversion, education, training and employment services.
• We give people the confidence, skills and belief in themselves to redefine who they are, make new choices - the chance to change.
• We’re rooted in and driven by the needs and aspirations of the people we work with, our participants and employers alike.

You can find out more about us at bouncebackproject.com.

Role Overview: Are you ready to make a difference in someone’s life? As an Employment & Support Coach you’ll have the powerful opportunity to help people who have faced some of life’s toughest challenges find hope and a path to lasting employment. This role isn’t just about job support—it’s about empowering individuals to rebuild their lives, gain independence, and step into brighter futures.

The successful candidate will have:

• Extensive experience of working within Recruitment, Careers Coaching or other relevant Information Advice and Guidance positions.
• Experience of supporting participants with challenges with substance use.
• Experience of the criminal justice system.
• Knowledge of the issues and challenges related to complex needs and employment.
• Experience in delivering employability training either 121 or groups.
• A working knowledge of safeguarding and risk management procedures.
• IAG Level 2 desirable or a willingness to obtain.
• Strong IT skills, including proven experience of using and maintaining a database.

What we will give to you:

• Competitive holiday allowance, with additional days earned over time.
• Weekly Wellness' hour and access to our Wellness' hub and Employee Assistance Programme.
• Contributory pension scheme.
• Exciting benefits, including discounts on shopping, cinema, holidays, and more.
• Supportive and friendly team.
• Comprehensive training, career development, and progression opportunities.
• A referral scheme.

Please read attached Bounce Back Job Description for a more detailed outline of responsibilities and Person Specifications.

If this sounds like you and you would like to begin your journey with Bounce Back, then we would love to talk to you.

This post is contingent upon you obtaining prison vetting and a DBS.

£28,000.00/Yr.

N/A - Outside London Weighting Area

28/4/2025

Claire Saint | claire.saint@bouncebackproject.com

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.