Employment Specialist - EOI

Reed Talent Solutions; Greater London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Reed in Partnership is looking for an Employment Specialist to support individuals facing employment challenges, focusing on those with disabilities. The role encompasses managing caseloads, providing coaching, and facilitating job placements, alongside engagement with employers to ensure job satisfaction and community improvement.

Benefits

25 days annual leave plus statutory bank holidays

Professional & Personal Development Funds

Bi-annual pay reviews

Qualifications

• Experience in customer-facing roles, such as Retail Assistant or Customer Service Assistant.
• Proven track record in delivering recognized outcomes with individuals with disabilities.
• Experience in performance target driven environments.

Responsibilities

• Manage a caseload of Participants with complex barriers to employment.
• Deliver training and support for sustainable employment.
• Develop relationships with employers for vacancies.

Skills

Customer Service

Coaching

Training Delivery

Administration

Education

2 A-Levels or equivalent Level 3 Diploma

GCSE English Language Grade B or equivalent Level 2

Job description

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Do you have experience working in a customer facing environment?

Do you have experience working with individuals with disabilities and/or mental health issues?

Then consider the role of Employment Specialist at Reed in Partnership!

Please Note, these roles are expressions of interest only at this point. We are currently working on a number of exciting opportunities within this area and are looking to build a pipeline of talent to allow us to work quickly upon contract award. We will be in a position to be able to begin the formal recruitment process in the coming weeks and we will be in touch to discuss the next steps of your expression of interest as soon as possible.

What is this role about?

An Employment Specialist will manage a caseload of Participants, primarily made up of individuals with complex barriers to finding or sustaining employment, including those with a disability or health condition. An Employment Specialist will use a variety of techniques including effective diagnosis, individual coaching and training, action planning and Health & Wellbeing Support to provide intensive personal employment support and achieve sustainable employment.

Just some of your day-to-day responsibilities will include:

• Attraction & Enlisting
• Engagement & Diagnosis
• Participant Progression
• Training Delivery
• Employer Vacancy Development
• In Work Support
• Administration & Quality

What's in it for you?

A generous base salary (pro-rata for part time), and great flexibility with your working schedule, we offer training, development and progression opportunities. You will have access to the range of Reed in Partnership benefits, which include:

• 25 days annual leave (pro-rata for part time) plus statutory bank holidays
• Professional & Personal Development Funds
• Bi-annual pay reviews
• Plus much more that can be found on our website
• With the chance to dramatically make a difference to the local community, this role offers immense job satisfaction.

At Reed in Partnership, we live and breathe our values in every decision and action taken, resulting in a collaborative and enjoyable culture within our offices. Our company values - we are fair open and honest; we take ownership, and we work together.

To be successful in this role, we are looking for someone with:

• Experience of working in a customer facing environment, e.g. Customer Services Assistant, Retail Assistant
• Practical experience of working directly with people with moderate to severe disabilities and/or mental health issues, preferably in the field of employment related services, and with a proven track record of personally delivering recognised outcomes
• Experience of working in a performance target driven environment. Examples of such experience may include working as an Employment Specialist on a similar contract, being a Recruitment Consultant or experience of Business Development roles, sales targets in a retail business or call centre etc.
• A minimum of 2 A-Levels or an equivalent Level 3 Diploma
• GCSE English Language at a minimum of a Grade B (or equivalent Level 2 qualification). OR achievement of a Level 2 in Literacy Assessment at interview stage