Employment Specialist

Richmond and Wandsworth Councils; Twickenham; On-site; GBP 32,000 - 46,000; Full time

Job summary

Richmond and Wandsworth Councils are seeking an enthusiastic Employment Specialist to join the Connect to Work Programme. You will support individuals facing barriers to employment, delivering tailored plans and IPS fidelity-based guidance to improve health, wellbeing and future prospects.

With a caseload of up to 25, you will build relationships with employers and partners, deliver in-person and virtual sessions, maintain GDPR-compliant records, and contribute to programme targets and outcomes.

Qualifications

• Experience with IPS, Supported Employment, Employability or Welfare-to-Work models.
• Experience supporting vulnerable adults with health or disability barriers.
• Excellent communication, coaching and motivational interviewing skills.
• Ability to build relationships with employers, stakeholders and participants.
• Experience managing a caseload and achieving employment outcomes.
• Strong report writing, data management and IT skills.

Responsibilities

• Manage a caseload of up to 25 participants with tailored employment support plans.
• Provide trauma-informed, person-centred advice, guidance and coaching.
• Help participants identify career goals and access sustainable employment.
• Develop relationships with employers and explore opportunities in the hidden job market.
• Deliver IPS fidelity-based employment support and ensure SEQF compliance.
• Support individuals at risk of losing employment with workplace guidance.
• Collaborate with healthcare professionals, social workers and community partners.
• Run one-to-one appointments, workshops and group sessions in person and online.
• Create and review individual employment pathway plans and maintain records.

Skills

Caseload management

Communication

Coaching

Motivational interviewing

Relationship building

Independent working

Report writing

Data management

IT skills

IPS / SEF / fidelity

Job description

Richmond and Wandsworth Councils are seeking an enthusiastic and passionate Employment Specialist to join the Connect to Work Programme. This is an exciting opportunity to support individuals facing barriers to employment, helping them secure meaningful and sustainable work that positively impacts their health, wellbeing, and future prospects.,

• Manage a caseload of up to 25 participants, delivering tailored employment support and action plans.
• Provide trauma-informed, person-centred advice, guidance, and coaching to individuals with diverse and complex needs.
• Support participants to identify career goals and access sustainable employment opportunities.
• Develop positive relationships with local employers, focusing on accessing opportunities within the hidden job market.
• Deliver IPS fidelity-based employment support and maintain compliance with SEQF standards.
• Assist individuals at risk of losing employment by providing workplace support and guidance.
• Work collaboratively with healthcare professionals, social workers, statutory services, and community partners.
• Facilitate one-to-one appointments, workshops, and group employability sessions both in person and virtually.
• Create, implement, and regularly review individual employment pathway plans.
• Maintain accurate participant records, performance data, and reports in accordance with GDPR and organisational policies.
• Promote the benefits of employment to referral agencies and partner organisations.
• Support continuous service improvement and contribute to achieving programme targets and outcomes.
  We are looking for a motivated and resilient individual who is passionate about supporting vulnerable people into employment.

Essential Experience and Skills

• Experience working within IPS, Supported Employment, Employability, Welfare-to-Work, or a similar employment support environment.
• Experience supporting vulnerable adults, including individuals with health conditions, disabilities, mental health challenges, or multiple barriers to work.
• Strong ability to build effective relationships with employers, stakeholders, and participants.
• Experience managing a caseload and achieving employment-related outcomes.
• Excellent communication, coaching, and motivational interviewing skills.
• Ability to work independently while managing competing priorities.
• Strong report writing, data management, and IT skills.

Desirable Experience

• Knowledge of IPS Fidelity Standards and the Supported Employment Quality Framework (SEQF).
• Experience working alongside health and social care professionals.
• Understanding of trauma-informed approaches and strengths-based practice.
• Knowledge of local labour market trends and employer engagement strategies., Enhanced DBS Check.
• Eligibility to work in the UK.
• Satisfactory references covering the last 3 years of employment.