Employment Specialist

Trigon Recruitment Ltd; Swindon; Hybrid; GBP 31,000 - 37,000; Full time

Job summary

A recruitment agency is seeking an Employment Specialist to provide one-to-one support to individuals with health conditions in West London. You will manage a caseload, aid in job search, and foster relationships with clients and stakeholders. The ideal candidate should have experience in employability services and strong interpersonal skills. This role offers a salary of £31,873 to £36,927, with benefits including flexible working and professional development opportunities.

Benefits

£8 per day allowance for refreshments

Paid travel between appointments

25 days holiday + bank holidays

Enhanced pension

Life Assurance 3x salary

Flexible working opportunities from day one

Qualifications

• Experience supporting people into employment (e.g. employability, careers guidance, IPS, recruitment).
• Strong interpersonal and communication skills.
• Organised, target-driven and comfortable working independently.
• Knowledge of the IPS model (training provided if not previously delivered).
• Ability to build rapport with diverse stakeholders and promote services effectively.
• Basic IT skills and proficiency with case management or CRM systems.

Responsibilities

• Manage a caseload of up to 25 participants, delivering one-to-one support.
• Deliver the IPS model with fidelity, providing personalised employment support.
• Carry out vocational profiling and job matching.
• Track outcomes and ensure performance against KPIs.
• Work 4 days per week in the community with flexibility for admin or remote tasks.

Skills

Experience supporting people into employment

Strong interpersonal and communication skills

Organised, target-driven

Knowledge of the IPS model

Ability to build rapport with diverse stakeholders

Basic IT skills

Tools

CRM systems

Job description

Job Title: Employment Specialist (Connect to Work)

Location: Community-Based / Hybrid Hillingdon
Salary: £31,873 £36,927 DOE
Contract: Full-Time, Permanent (37.5 hours per week)

(Roles also available in Brent, Barnet, Hillingdon, Hammersmith and Fulham, Harrow and Hounslow)

Role Overview:

We are currently recruiting for Employment Specialists to support the delivery of the Connect to Work model across West London. This is an opportunity to work within a purpose-driven organisation helping individuals with health conditions or barriers to employment secure meaningful, sustainable jobs.

As an Employment Specialist, you will manage a caseload of up to 25 participants, delivering one-to-one support to help them prepare for, enter, and sustain employment. You will work within a Primary Care Network (PCN) environment and in the community supporting participants through all stages of their employment journey, including engagement, vocational profiling, job search, placement, and in-work support.

You will build strong relationships with clients, health professionals, community stakeholders and employers to deliver a tailored and person-centred service that promotes social inclusion, wellbeing, and independence through work.

Key Responsibilities:

• Deliver the IPS model with fidelity, providing personalised, strengths-based employment support.
• Manage a caseload of approximately 25 participants, supporting them into suitable paid work.
• Carry out vocational profiling, job matching and employer engagement activities.
• Liaise with GPs, mental health professionals, and other referrers to ensure smooth client transitions.
• Provide in-work support and coaching, gradually withdrawing as appropriate.
• Generate referrals through proactive partnership work and service promotion.
• Track outcomes and ensure performance against KPIs including 6 new programme starts and 3 job outcomes per month.
• Work 4 days per week in the community, with flexibility for admin or remote tasks.

Essential/Desirable Criteria:

Essential:

• Experience supporting people into employment (e.g. employability, careers guidance, IPS, recruitment).
• Strong interpersonal and communication skills.
• Organised, target-driven and comfortable working independently.
• Knowledge of the IPS model (training provided if not previously delivered).
• Ability to build rapport with diverse stakeholders and promote services effectively.
• Comfortable working across multiple boroughs and locations.
• Basic IT skills and proficiency with case management or CRM systems.

Desirable:

• Previous experience in mental health, primary care, public health or community-based services.
• Experience working to performance targets in a fast-paced, outcomes-focused environment.
• Driving licence and access to a vehicle (desirable, not essential).

Benefits:

• £8 per day allowance for refreshments while working in the community
• Paid travel between appointments (excluding first/last journey of the day)
• 25 days holiday + bank holidays, rising to 28 with service (option to buy more)
• 2 paid volunteering days per year
• Enhanced pension (post 6 months)
• Life Assurance 3x salary
• Full access to CPD and funded professional development (e.g. apprenticeships, master s programmes)
• Active inclusion and diversity networks
• Flexible working opportunities from day one
• Health cash plan and employee assistance programme

For more information or to apply, please contact Tiff Bennett