Employment Specialist

Trigon Recruitment Limited; North Tyneside; On-site; GBP 29,000 - 32,000; Full time

Job summary

Trigon Recruitment Limited is seeking an Employment Specialist - Health & Wellbeing to deliver the Connect to Work programme in North Tyneside. You will support individuals with barriers to employment, provide personalised action plans and deliver one-to-one coaching across the employment journey.

The role involves working with participants, employers and healthcare partners to enable sustainable employment outcomes and in-work progression within a 37-hour week, on a fixed-term contract to March

Qualifications

• Experience supporting individuals facing barriers to employment.
• Experience working one-to-one with participants or service users.
• Strong communication, coaching and relationship-building skills.
• Ability to manage a caseload effectively.
• Excellent organisational and time-management skills.
• Good IT skills including Microsoft Office.

Responsibilities

• Manage a caseload of approximately 25 participants.
• Build trusted and supportive relationships with individuals.
• Complete vocational profiling to identify strengths and support needs.
• Develop personalised employment action plans.
• Deliver one-to-one support tailored to individual goals and circumstances.
• Support participants throughout their employment journey.
• Provide ongoing in-work support to promote sustainment and progression.
• Provide support with CV development, job search activity, applications and interview preparation.
• Engage with employers to identify opportunities and promote inclusive recruitment.

Skills

Experience supporting individuals

One-to-one support

Communication & coaching

Caseload management

Organisational skills

MS Office

Tools

Microsoft Office

Job description

Job Role: Employment Specialist - Health & Wellbeing (Connect to Work)
Location: North Tyneside
Salary: £28,951 - £32,316 per annum
Contract: Fixed Term until March 2028
Hours: 37 hours per week

Role Overview

We are recruiting an enthusiastic and person-centred Employment Specialist - Health & Wellbeing to deliver the Connect to Work programme across North Tyneside.
This is an exciting opportunity to join a community-based employment support programme helping individuals with disabilities, long-term health conditions, mental health challenges and other barriers to secure and sustain meaningful employment.
Working with a manageable caseload of approximately 25 participants, you will provide tailored support that improves confidence, wellbeing and employment outcomes.
Using a strengths-based and person-centred approach, you will work closely with participants, employers, healthcare professionals and community organisations to support individuals throughout their employment journey, from vocational profiling and job search through to sustained employment and ongoing workplace support.
This role is ideal for candidates from employability, welfare-to-work, recruitment, health & wellbeing, social care, housing, community support or customer-facing backgrounds who are passionate about helping people achieve their goals.

Key Responsibilities

Participant Engagement & Case Management

• Manage a caseload of approximately 25 participants
• Build trusted and supportive relationships with individuals
• Complete vocational profiling to identify strengths, aspirations and support needs
• Develop personalised employment action plans
• Deliver one-to-one support tailored to individual goals and circumstances
• Support participants throughout their employment journey
• Provide ongoing in-work support to promote sustainment and progression

Employment Support & Progression

• Provide support with:
  • CV development
  • Job search activity
  • Application forms
  • Interview preparation
  • Career planning
  • Workplace adjustments
  • Employment-related confidence building
• Support participants to overcome health-related and practical barriers to employment
• Promote sustainable employment outcomes and long-term career development

Employer Engagement

• Build and maintain relationships with local employers
• Identify suitable employment opportunities aligned to participant goals
• Promote inclusive recruitment practices
• Support employers in implementing workplace adjustments where required
• Develop opportunities within both advertised and hidden labour markets
• Provide ongoing employer support to maximise job sustainment

Partnership & Community Working

• Work collaboratively with:
  • Health services
  • Community organisations
  • Voluntary sector providers
  • Training providers
  • Local authorities
  • Referral partners
• Attend multidisciplinary meetings and contribute to integrated support planning
• Maintain strong stakeholder relationships to support participant outcomes

Quality, Compliance & Performance

• Maintain accurate participant records and case notes
• Ensure delivery aligns with IPS principles and programme requirements
• Monitor and record participant progress
• Work towards employment outcome and engagement targets
• Ensure compliance with safeguarding, GDPR and organisational policies

Essential Criteria

• Experience supporting individuals facing barriers to employment
• Experience working on a one-to-one basis with participants or service users
• Understanding of mental health, disability, health conditions or other barriers to employment
• Strong communication, coaching and relationship-building skills
• Ability to manage a caseload effectively
• Excellent organisational and time-management skills
• Experience working within a target or performance-driven environment
• Good IT skills including Microsoft Office
• Full UK driving licence and access to a vehicle

Transferable Skills Welcome

• Employability Services
• Welfare-to-Work
• Recruitment
• Customer Service
• Sales
• Housing
• Community Services
• Social Care
• Mental Health Support
• Advice & Guidance
• Youth Work
• Education & Training
• Health & Wellbeing Services