Employment Services Consultant

Twin Group; Leicester; On-site; GBP 25,000 - 33,000; Full time

Job summary

An established industry player is seeking a dynamic Employment Services Consultant to engage with employers and support individuals facing employment barriers. In this role, you will leverage your interpersonal skills to promote inclusive employment practices while generating sustainable job opportunities. You'll work closely with hiring managers and participants, ensuring a robust understanding of their needs and aspirations. This position offers a supportive environment with opportunities for career development and a commitment to equal opportunity. Join a team dedicated to making a difference in the community!

Benefits

Up to 25 days annual leave

Bank holidays

Birthday Day off

Long service awards

Sabbatical leave

Pension contributions

Career development opportunities

Dynamic working environment

Qualifications

• Proven experience in employer engagement and recruitment.
• Strong interpersonal and communication skills essential.

Responsibilities

• Build relationships with local and national employers.
• Identify job opportunities for programme participants.
• Support candidates throughout the recruitment process.

Skills

Employer engagement

Business development

Recruitment

Interpersonal skills

Communication skills

Microsoft Office

CRM databases

Target-driven

Tools

CRM systems

Job description

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Employer Services Consultant
Salary up to £33,000.00 per annum, experience dependent.
Leicester

As Employer Services Consultant, you will engage with hiring managers to understand their recruitment needs and co-design a routeway to employment for participants across a range of programmes delivered by Twin.

The role will leverage strong relationships to promote inclusive employment practices, such as Disability Confident, work trials, and working interviews, with a primary focus on meeting employer expectations.

You will be supporting individuals who have been long-term unemployed, with possible health barriers. You will provide motivational support to build positive relationships, guide, inspire, challenge, encourage, and help individuals obtain sustainable employment.

You will manage employer accounts, identify new and existing opportunities, and take responsibility for generating new business leads through approaches including telephone contact, face-to-face meetings, delivering presentations, and online campaigns, working with the group’s marketing and communications team using multiple channels, including social media.

Key Responsibilities:

1. Build and maintain strong relationships with local and national employers across various sectors.
2. Identify and generate sustainable job opportunities for programme participants.
3. Promote the benefits of the Restart Programme to employers, highlighting available support for recruitment and onboarding.
4. Match suitable candidates to job vacancies, supporting both the employer and the participant throughout the recruitment process.
5. Work closely with Employment Advisors to understand participants’ skills, aspirations, and barriers to work.
6. Organise and attend employer engagement events, job fairs, and sector-based work academies.
7. Maintain accurate records using internal CRM systems and ensure compliance and contractual obligations are met.
8. Monitor job outcomes and provide aftercare to employers and participants to support job retention.
9. Stay up to date with local labour market trends and employer needs.

Skills & Experience:

Essential:

• Proven experience in employer engagement, business development, recruitment, or a related field, with strong interpersonal and communication skills.
• Target-driven with the ability to work under pressure to meet KPIs.
• Good understanding of employment support programmes and barriers to employment.
• Proficient in Microsoft Office and CRM databases.
• A positive, can-do attitude with a commitment to supporting others to succeed.

Desirable:

• Knowledge of the Restart Programme or similar employability contracts.
• Existing employer networks in relevant sectors.

Twin Group is an award-winning provider of education, travel, work experience, accommodation, and employment services. We offer diverse services to our clients, and every team member is essential in achieving this.

Benefits: Up to 25 days annual leave + bank holidays, Birthday Day off, long service awards, sabbatical leave, pension contributions, career development opportunities, additional annual leave options, and a dynamic, supportive working environment.

The successful candidate must be able to work in the UK.

Twin is committed to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.

Successful applicants will undertake a DBS check, depending on the role, and must explain any gaps in their CV satisfactorily. Proof of identity and qualifications will be required. Candidates will complete online safeguarding training before employment.

We are dedicated to equal opportunity and do not discriminate based on gender, sexual orientation, marital status, gender reassignment, race, religion, disability, or age.

Disability Confident Employer: Disabled applicants should indicate in the application if they wish consideration under this scheme and advise of any adjustments needed at interview.

Access to Work Scheme: Support is available to help you return to work. Apply online or contact Jobcentre Plus at 0800 121 7479 (phone) or 0800 121 7579 (Textphone).